[Hiring] Mission Operations Specialist @Shift5

Role Description

We are seeking a mission-aligned Mission Operations Specialist to support the installation, configuration, testing, and sustainment of Shift5 solutions across customer platforms. This role sits at the intersection of Field Integration, Hardware & Software Deployment, and Systems Sustainment and will play a critical role in supporting Shift5’s next phase of growth. This is an active, field-oriented remote role (based out of San Diego).

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms in industrial, maritime, rail, or defense environments.
• Configure, install, and update software applications, operating systems (Windows/Linux), and system images across customer hardware.
• Execute installation procedures, startup checklists, and operational verification tests to ensure system readiness and compliance with Shift5 quality and safety standards.
• Travel and deploy into the field to work directly alongside customers and Mission Deployment Engineers, leading on-site integration, upgrades, and preventative maintenance activities.
• Troubleshoot basic hardware, software, network, and installation issues on-site, escalating complex technical challenges to Mission Deployment Engineers.
• Document installation activities, equipment configurations, and test results while preparing and maintaining deployment kits, tools, and equipment.

Qualifications

• Experience in supporting technical equipment, field installations, electronics, networking, IT systems, or related hands-on technologies (1–4 years).
• Proficiency with common hand tools, basic electronic test equipment, Windows operating systems, and basic Ethernet/IP-based communications.
• Strong mechanical aptitude, attention to detail, and ability to read basic technical procedures.
• Hands-on experience with technical troubleshooting, hardware assembly, software installation, and system testing in field environments.
• Comfort operating in dynamic, fast-paced environments, with the ability to lift up to 50 pounds in industrial, maritime, rail, or military settings.
• Associate degree, technical certification, military technical training, or equivalent hands-on experience.
• Highly self-motivated with a strong bias for action, proactive problem-solving skills, and willingness to travel up to 30% domestically and occasionally internationally.
• Security Clearance: Active U.S. security clearance, or the ability and willingness to obtain one.

Requirements

• Familiarity with Surface Navy vessels is a plus, with LCS experience.
• Military technical experience in electronics, communications, aviation, maritime, maintenance, IT, or related defense fields.
• Experience supporting DoD, aerospace, maritime, rail, or industrial customers.
• Familiarity with Linux operating systems, multimeters, logic analyzers, wiring diagrams, and installation drawings.
• Experience installing ruggedized computers, sensors, or networking equipment on operational platforms.

Benefits

• Base Salary: $75,000 - $110,000
• Bonus program and equity in a fast-growing startup
• Competitive medical, dental, and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• Employer-paid Life and Disability Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)