[Hiring] Microsoft Dynamics 365 CE Field Service Sr. Consultant @Ludia Consulting

Role Description

As a Microsoft Dynamics 365 Field Service Sr. Consultant, you will be a key contributor to client engagements by understanding and transitioning functional concepts into technical solutions using the Microsoft Dynamics suite and be comfortable discussing related aspects and features of Azure and Office365.

• Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization.
• Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients.
• Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports.
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
• Write business process design documents and workflows.
• Implement technical solutions for Microsoft Dynamics CE/Sales and projects with the aim of optimizing operational efficiency using development best practices.
• Provide community subject matter expertise on Dynamics 365 CE/Sales/Field Service (and related) technologies by presenting online blog posts.
• Demonstrate the ability to develop a strong working relationship with Ludia customers.

Qualifications

• Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent.
• Ability to travel to client sites within the United States (Up to 50% travel).
• 5+ years of experience with Dynamics 365 Solution Delivery (CE/Sales/Field Service).
• Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization.
• Experience implementing end-to-end Microsoft Dynamics 365 CE/Sales/Field Service projects.
• 2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps.
• High level understanding of Power BI – data modeling, report/KPI creation, and deployment.

Requirements

• Experience with automating business processes and customer connectors with Microsoft Power Automate.
• Experience with process mapping and data modeling for Dual-Write crossovers.
• Strong skills in Office365 related technologies (SharePoint, Teams, Yammer, etc.).
• Proven track record in adaptability, teamwork, problem solving, results orientation.
• Must be able to independently handle complex problems.
• Seeking highly motivated and detail-oriented individual.
• Excellent verbal and written communication.
• Professional demeanor.
• Feels comfortable talking with clients at all levels within an organization.

Benefits

• Family/Community focused company.
• Remote when not traveling to customer sites.
• Unlimited PTO.
• Full health benefits, vision, and dental.
• 401K.
• …and more!