[Hiring] Enterprise Systems Specialist @UniGroup, C.A.

Role Description

The Enterprise Systems Specialist serves as the primary owner and subject matter expert for UniGroup's Microsoft Dynamics 365 Finance & Supply Chain Management platform. This role is responsible for supporting, optimizing, enhancing, and governing the ERP ecosystem to ensure it meets the evolving needs of the business.

Working closely with stakeholders across Finance, Procurement, Operations, Customer Service, and Technology, this position translates business requirements into scalable system solutions, drives continuous improvement initiatives, and helps maximize the value of UniGroup's Dynamics 365 investment.

This role is ideal for a systems professional who enjoys solving business problems, improving processes, partnering with stakeholders, and serving as a bridge between business and technology teams.

What You'll Do

• Serve as the primary owner and subject matter expert for Microsoft Dynamics 365 Finance & Supply Chain Management.
• Partner with business stakeholders to identify opportunities for process improvement and system optimization.
• Gather business requirements and translate them into scalable functional solutions.
• Lead system enhancements, configuration activities, testing, deployment, and ongoing support efforts.
• Develop and maintain the Dynamics 365 roadmap in alignment with organizational priorities and business objectives.
• Evaluate new platform capabilities and recommend improvements that increase efficiency, effectiveness, and business value.
• Configure and support Dynamics 365 functionality across finance, procurement, inventory, supply chain, and operational business processes.
• Support integrations, workflows, reporting solutions, and automation initiatives within the Dynamics 365 ecosystem.
• Troubleshoot complex application, integration, workflow, and data-related issues.
• Coordinate user acceptance testing, release validation, and change management activities.
• Monitor system performance, stability, security, and user adoption.
• Develop and maintain system documentation, training materials, and support procedures.
• Manage relationships with vendors, consultants, and implementation partners.
• Promote standardization, operational efficiency, and continuous improvement across business functions.
• Collaborate with internal teams to deliver projects, enhancements, and strategic initiatives.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, Finance, Supply Chain Management, or a related field, or an equivalent combination of education and experience.
• Five or more years of experience supporting, administering, or leading solutions within Microsoft Dynamics 365 Finance & Supply Chain Management.
• Experience translating business requirements into functional system solutions.
• Experience supporting ERP implementations, upgrades, or significant enhancement initiatives.
• Strong understanding of finance, procurement, inventory, supply chain, and operational business processes.
• Experience supporting integrations, workflows, reporting solutions, and system enhancements.
• Strong analytical, problem-solving, and organizational skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience managing cross-functional stakeholder relationships and vendor partnerships.

Preferred Skills and Experience

• Microsoft Dynamics 365 certifications.
• Experience with Power Platform, including Power Automate, Power Apps, and Power BI.
• Experience with Azure integrations and enterprise application architecture.
• Familiarity with D365 development technologies and integration tools, including X++, C#, .NET, SQL, and Azure-based solutions.
• Experience supporting transportation, logistics, relocation, or supply chain organizations.
• Experience working in a multi-entity ERP environment.
• Experience supporting application governance, roadmap planning, and change management activities.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Paid parental and family leave.
• Employee support programs and wellness resources.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.

Diversity and Inclusion

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help make you successful here. We are dedicated to supporting military families and creating a welcoming environment for our nation's heroes.

UniGroup is committed to the full inclusion of all qualified individuals. Reasonable accommodations are available for applicants with disabilities. If you need accommodation during the application or interview process, please contact [email protected].