[Hiring] Merchandise Specialist @Nordstrom

Role Description

The ideal worker in Merch Ops is a motivated self-starter who is committed to providing outstanding customer service every day.

• Review, prioritize and manage requests from buying offices, Distribution Centers, Vendors, and Internal/External partners to address business needs.
• Enter and maintain information within our merchandising systems, including item or vendor setup, item or price maintenance, and/or purchase order management responsibilities.
• Communicate and collaborate effectively with team, Merchandise Operations leadership, and business counterparts to identify procedures and potential issues.
• Develop a deep knowledge of merchandising information.

Qualifications

• Knowledge and experience with online, retail, merchandising, or product development processes, systems, and reporting.
• Exceptional time management skills; ability to prioritize multiple tasks to ensure all deadlines are met.
• Ability to work independently while supporting a team environment.
• Excellent verbal and written communication skills, as well as analytical and problem-solving abilities.
• Proficiency with Microsoft Office applications.
• 1-3 years of experience.
• Attention to detail for accurate item attribution, pricing, and SKU management.

Requirements

• Microsoft Office proficiency:
• Excel - running macros, sorting data, copy/paste of data.
• Outlook - using email templates, communicating appropriately to varied audiences via email, signatures, quick response times, and full follow-up, shared mailbox experience.
• Teams - ability to navigate personal messages, team chat, and teams channels as needed to support communication and workload.
• Ability to manage high volumes of work with accuracy and speed.
• Process documentation and following standard operating procedures consistently.
• Cross-functional coordination (working with buyers, vendors, and business partners).

Company Description