[Hiring] Material Damage Adjuster I @Erie Insurance

Role Description

Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority. The successful candidate will support the Columbus, OH area. The preferred candidate will reside in or near Columbus, OH, including Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. The successful candidate will possess strong organizational skills. Candidates may also be considered for a Material Damage Adjuster II (F10). The level offered will be based on the candidate's qualifications, skills, and experience.

• Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles.
• Photographs damaged areas and writes estimates on all claims when necessary.
• Determines rental needs and controls costs according to company guidelines.
• Negotiates with repair shops on cost of repairs.
• Establishes value and settles total losses.
• Handles disposal of salvage within authority.
• Distinguishes cause of damage for appropriate policy coverage.
• Issues settlement checks and keeps appropriate records.
• Establishes rapport with Agents and claims adjusters.
• Contacts Policyholders and claimants regarding complaints stemming from original adjustment.
• Attends appropriate training sessions.
• Handles all material damage claims as assigned.
• At the request of Underwriting, evaluates antique and classic cars for coverage value.

Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Qualifications

• High school diploma, or GED, required.
• Two years of experience in body shop, general claims handling OR completion of formal ERIE training program, required.
• Incumbent must live in territory assigned unless a change is approved by the company.
• Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
• Completion of General Insurance program preferred.
• Willingness to obtain and maintain any required licenses.
• Valid driver’s license and good driving record required.

Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%).
• Climbing/accessing heights; Rarely.
• Driving; Frequent (50-80%).
• Lifting/Moving 0-20 lbs; Occasional (<20%).
• Lifting/Moving 20-50 lbs; Occasional (<20%).
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%).
• Pushing/Pulling/moving objects, equipment with wheels; Frequent (50-80%).

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents.
• Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.
• We currently pay up to 97% of employees’ monthly premium costs.
• Pension - among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.
• 401(k) with up to 4% contribution match.
• Paid time off - Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development - Including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.