[Hiring] Marketplace Account Analyst @Booth and Partners Pte Ltd

Role Description

• Catalog Management:
  • Create and update listings across Amazon (Seller/Vendor Central), Walmart, and Target Plus using manual and bulk flat-file operations.
  • Resolve listing suppressions, monitor for hijackers, and maintain a real-time catalog health tracker.
• Content QA:
  • Rigorously QA all listing content and A+ modules prior to publishing.
  • Coordinate assets with creative teams, track deadlines, and enforce the strict "content before spend" rule to block ads on unoptimized listings.
• Inventory & Operations:
  • Track FBA and WFS inventory daily, recommend restocks, and create inbound shipments.
  • Audit FBA fees, resolve stranded inventory, and monitor Vendor Central PO fill rates.
• Account Health & Compliance:
  • Monitor the Account Health Dashboard daily for violations and metrics (ODR, late shipments).
  • Manage support cases, draft Plans of Action, execute Brand Registry IP claims, and immediately escalate suspension risks.
• Reporting & Data Management:
  • Extract platform data (Search Query Performance, Helium 10) to compile weekly and monthly reports for QBRs.
  • Flag KPI anomalies early, maintain a shared data repository, and strictly verify data accuracy.
• Promotions Execution:
  • Submit and track Lightning Deals, coupons, Prime Exclusive Discounts, and Subscribe & Save.
  • Manage Vine enrollments and analyze post-promotion revenue and margin impact.
• Revenue Recovery:
  • File and relentlessly track FBA reimbursement claims and Vendor Central shortage/chargeback disputes to recover lost client revenue.
• Client & Team Support:
  • Attend client calls to document and distribute action items.
  • Manage daily Basecamp updates, maintain operational SOPs, and proactively surface blockers and critical updates to the Manager.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 4 years of hands-on Seller Central experience or equivalent structured e-commerce training.
• Practical experience executing and troubleshooting bulk flat file uploads.
• Working proficiency in Excel/Google Sheets (pivot tables, VLOOKUP/INDEX-MATCH, large exports).
• Detail-oriented with a strict habit of accuracy to prevent costly catalog and pricing errors.
• Excellent written English for client interactions and a proactive approach to escalating issues.
• Proven, systematic ability to manage multiple small obligations across several brands simultaneously.
• Reliable internet, quiet workspace, and overlap with US Eastern business hours.
• Uses AI (Claude, Gemini) to accelerate drafting and analysis, paired with a mandatory manual verification habit.

Benefits

• Get paid what you're worth!
• Your health is our priority!
• Peace of mind for you and your loved ones!
• Celebrate your special day YOUR way!
• Stability and all legal benefits included!