[Hiring] Market Area Coordinator @Ford

Role Description

The Market Area Coordinator (MAC) serves as the strategic market leader and primary connection point between Ford strategy, MarketSource execution, market intelligence, and dealer outcomes. The MAC is responsible for translating Ford's technician workforce priorities into a coordinated market strategy, establishing priorities for the TCS team, allocating resources based on dealer need and opportunity, and ensuring measurable improvement in technician workforce outcomes. The MAC provides strategic oversight and governance for six TCS resources while maintaining alignment with Ford Regional Teams, dealer leadership, training and education partners, New Ford Tech, and other relevant Ford business partners.

Success in this role is measured by market-level dealer outcomes, technician workforce improvement, TCS effectiveness, program adoption, cost efficiency, and return on investment — not simply activity volume.

Qualifications

• Associates degree required
• 2–5+ years of professional experience in automotive or manufacturing environment
• Ability and willingness to travel frequently (approximately 65%), including overnight and out-of-state travel
• Strong understanding of dealership Parts and Service operations, technician productivity, and service capacity
• Experience in project or program management and business planning
• Ability to work independently, prioritize effectively, follow through, and solve problems quickly
• Willingness to relocate now or in the future
• Valid, unrestricted driver’s license

Requirements

• Own the workforce strategy for the assigned market and establish priorities based on dealer needs, workforce data, market intelligence, and Ford strategic objectives.
• Provide strategic direction, coaching, prioritization, and performance governance for TCS resources.
• Serve as the primary market-level connection point between MarketSource and Ford stakeholders.
• Serve as the escalation point for significant or complex dealer workforce challenges.
• Own the performance of the assigned market and ensure TCS activities translate into measurable dealer outcomes.
• Use data, dealer feedback, and TCS insights to identify opportunities to improve the overall program.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage
• Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

Company Description

This position is a salary grade 5 and ranges from $65,100-$109,300. This position is a salary grade 6 and ranges from $74,300-$124,500. This position is a salary grade 7 and ranges from $86,600-$144,900. This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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