[Hiring] Mandarin/Cantonese Service Coordinator @Admirable Care

Role Description

• Act as the participant's advocate, providing unbiased assistance with provider selection and, where appropriate, assist in locating a place to live in the community.
• Assist clients/legal guardians with applications and paperwork for and management of benefits, financial, housing, or other related areas as needed.
• Provide each participant a Waiver Contact List, ensuring it is correct, up-to-date, and redistributed on an as-needed basis.
• Assist waiver participants in implementing the plan and reviewing its effectiveness.
• Coordinate and schedule waiver and non-waiver services.
• Maintain consistent and open communication with the RRDS and waiver participants.
• Ensure timely implementation of the approved service plan.
• Formally review and submit a revised service plan as directed by the applicable Waiver.
• Maintain client records for a minimum of 7 years after termination of Waiver services from Amazing Home Care.
• Ensure the assessment of need for a nursing facility level of care is completed on an annual basis.
• Conduct face-to-face meetings with the waiver participant at least monthly to monitor health and welfare needs as they adjust to the waiver program.
• Schedule team meetings 6 weeks prior to the end of the most recently approved Service Plan period and/or on an as-needed basis, providing written summaries of the Team Meetings to all waiver providers.
• Maintain case records consistent with all contacts and necessary documentation.
• Maintain a tracking system that monitors all areas of compliance.
• Practice proper safety procedures and take precautions at all times to ensure personal and coworker safety.
• Report all safety hazards or concerns to their supervisor in a timely fashion.
• Comply with all company policies and procedures.
• Accept any other responsibilities that management deems appropriate to the position.

Qualifications

• Experience in case management, social work, or a related field.
• Strong communication, organizational, and interpersonal skills.
• Familiarity with community resources and support programs.
• Commitment to supporting individuals with diverse needs.
• Associates Degree with 5 years minimum healthcare experience.
• Bachelor's degree with at least a year of experience in healthcare.

Benefits

• This is a rewarding opportunity to make a meaningful difference in the lives of others.
• Apply today to join our mission-driven team!