[Hiring] Managing Consultant Engineer @CDW

Role Description

The Managing Consulting Engineer makes innovative and ingenious contributions to ServiceNow specific solution/product design and implementation, based on understanding of applicable technology and how it can be applied to solution design, considerations of system-wide impact and business issues for clients.

Provides technical expertise in analyzing client’s requirements to develop ServiceNow services offerings across multiple technology solutions that provide significant value. Supports complex engagements across multiple geographies.

What you will do:

• Lead project teams, directing coworker and client teams in solution design and development.
• Provide leadership in creating business cases, financial justification and solution benefit content for customer ready deliverables and presentations.
• Aggregate oversight of technical solutions across multiple projects to ensure synergy in our approach and broad visibility to the solutions delivery team.
• Proactively address or escalate any budget issues that are identified during the project.
• Quality Assurance for SOW requests that meet triggers for size, cross brand, and complexity.
• Perform peer review of deliverables from other team members for technical content to ensure accuracy.
• Maintain client relationships as a trusted Technical Advisor. Serve as focal point for communications between multiple departments and clients, when necessary, using experience and judgment to communicate effectively to all parties.
• Recommend solutions supporting client account teams with development of proposals, quotations, and presentations.

Qualifications

• Bachelor’s degree and 7+ years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects, or 11+ years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects.
• Must be familiar with eProcurement Process, ServiceNow HAM, SAM and CMDB and building ServiceNow store applications.
• Excellent written, presentation, and verbal communication skills are required, including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients.
• Proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients in a manner that meets clients’ needs.
• Demonstrated experience applying lessons learned to unique problems and a history of reskilling on new technologies with the ability to determine benefits for clients.
• Should have the ability and willingness to travel as needed to other CDW locations or client sites.
• A valid U.S. driver’s license is required.

Requirements

• The candidate must demonstrate the ability to multitask and prioritize workload under tight deadlines in a fast-paced environment.
• Proven organizational, time-management, problem-solving, and follow-up skills.
• Ability to manage and escalate technical issues to the appropriate vendor support team.
• Ability to take a lead technical role in reviewing and editing deliverables produced by other Engineering and Consulting teams.
• Must be able to act calmly and productively when confronted with change, ambiguity, and risk, and deal constructively with problems that do not have clear solutions or outcomes.

Benefits

• Pay range: $138,000 - $193,200 depending on experience and skill set.
• Annual bonus target of 10% subject to terms and conditions of plan.
• Benefits overview: https://cdw.benefit-info.com/
• Salary ranges may be subject to geographic differentials.