[Hiring] Manager, Proposals @LabConnect

Role Description

The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Oversee the clinical study quote submission process and timelines to exceed customer expectations and facilitate an efficient, high quality, accurate, and timely submission for the assigned team’s tasks.
• Provide mentoring, guidance, and training to Proposal Management team members relevant to their assigned deliverables.
• Perform a quality and financial review of quotations for new and revision quote requests using the company’s pricing tools and matrices prior to submission for final approval, when required.
• Make pricing recommendations to align study quotes with company financial goals and organizational priorities.
• Participate in strategy and budget review calls.
• Assist in monitoring pricing practices to determine accuracy and relevance to study type and operational processes.
• Make strategic recommendations on desirable proposals, based on established financial and operational criteria.
• Participate in cross-functional teams empowered to improve the quality and timeliness of the bid submissions.
• Follow up with Business Development Directors to ensure that clinical study quotes are complete and answer their need.
• Assist with the preparation of Business Development presentations, when requested.
• Update CRM database, as needed, and ensure accuracy of departmental information.
• Act as an expert resource to internal and external customers.
• Participate in Proposals initiatives, when requested.
• Assist in preparation of departmental reports, as assigned.
• Perform all other related duties, as assigned.

Qualifications

• Bachelor’s degree or equivalent in science, business, or marketing related discipline.
• 5 years customer service or related experience.
• Minimum of 1 or more years in a supervisory role.
• Experience in a contract research and/or research setting preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Requirements

• Ability to perform calculations and manage budgets.
• Ability to apply mathematical concepts to budget management for clinical trials.
• Ability to manage a team of Proposal Managers and Associates.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or clinical research protocols.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from colleagues and clients.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must have a working knowledge of Microsoft Office applications including word processing, spreadsheets, and PowerPoint, as well as an aptitude for learning new database software quickly.
• SalesForce and SharePoint experience preferred.

Benefits

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D