[Hiring] Manager, Payer Integration @Lyra Health

Role Description

Lyra Health is looking for a Manager for the Payer Integration team.

• Manage team of Payer Integration Managers, with primary role to get health plan integrations across the finish line with customers and provide strategic support to organization about working with payers through future initiatives.
• Act as cross-functional Subject-Matter expert related to the Health Plan Integration (HPI) product offered to customers (including training, problem solving and providing input to product as needed).
• Support partnerships related to HPI work including business development, product design and creating an optimal member/customer experience.
• Participate in Sales conversations as needed to help support and qualify the product’s implementation with the customer health plan.
• Provide consultation related to payer integration and billing to support future Lyra products and services.
• Work closely with Billing, Marketing, Product, Health Plan/Health system and Customer Support teams to identify trends in member concerns and consider updates as needed including work with provider team.
• Assist product team in documentation and conversations with health plans and customers related to HPI launch and ongoing support.
• Develop relationships with key players at health plans to facilitate integrations and customer support.
• Help solve complex set-up challenges with different health plans.
• Display agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.

Qualifications

• 10+ years of work experience in a high-growth, fast paced environment.
• College degree or years of applicable manager experience.
• Experience in employer-sponsored health benefits space and preferably experience working with or for a health plan.
• Passion for mental health and changing the healthcare landscape.
• Excellent listening and communication skills - both oral and written with an emphasis on gaining trust and credibility, building relationship at all organizational levels both external and internally.
• Ability to solve problems in a highly collaborative manager.
• Strong project management skills and a demonstrated ability to build processes that can scale.
• Experience working with customers, implementing digital products/services including coordination with health plans.
• Passion for working in collaboration across internal teams, both leading and supporting multiple stakeholders.

Requirements

• $119,000 - $164,000 a year.
• As a full-time Manager, Payer Integration, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $119,000 - $164,000.
• The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
• This role may also be eligible for discretionary bonuses.

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances).
• Lyra for Lyrians; coaching and therapy services.
• Equity in the company through discretionary restricted stock units.
• Competitive time off with pay policies including vacation, sick days, and company holidays.
• Paid parental leave.
• 401K with up to 3% matching.
• Monthly tech allowance.
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!