[Hiring] Manager, Major Case Unit @FCCI Insurance Group

Role Description

We are currently seeking a Major Case Unit (MCU) Manager to oversee the daily operations of the commercial major case unit team handling complex commercial claims. The selected individual will ensure that claims are handled efficiently, accurately, and in compliance with state laws and company policies. This role can be located in one of FCCI’s office locations or remotely within FCCI states.

• Lead team workload planning and performance, optimizing workflows and driving process improvements.
• Oversee claim operations, including reserve approvals, settlements, and compliance with authority guidelines.
• Direct litigation strategy and manage defense counsel to ensure effective, cost-conscious claim resolution.
• Analyze claim trends and performance data to inform decisions and support business objectives.
• Resolve complex claim, coverage, and service issues while ensuring strong stakeholder relationships and regulatory compliance.

Benefits

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

Company Description

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Please apply via our website at www.fcci-group.com .

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)