[Hiring] Manager, Advocate Engagement @Susan G. Komen

Role Description

The Manager, Advocate Engagement develops, runs, and promotes Komen’s Center for Public Policy’s grassroots advocate engagement and training programs related to breast cancer and health policy. This individual will also support internal/external stakeholders, implementation of routine program logistics, and work closely within the organization to ensure educational programming strengthens Komen’s advocacy base.

• Manages the development and implementation of a comprehensive year-round grassroots advocacy engagement strategy.
• Manages advocate engagement programs (i.e. Advocacy Insiders, Advocacy Ambassador Program, Advocacy Ambassador Leaders Program) including recruitment, engagement, recognition and retention efforts.
• Cultivates and supports a diverse network of grassroots advocates.
• Oversees curriculum development and collaborates closely with the Center for Public Policy team to ensure content relevance and advocate benefit.
• Leads the planning, coordination and execution of advocate engagement and training events with support of Center for Public Policy state and federal team members (i.e. lobby days).
• Evaluates the success of engagement strategy by tracking Key Performance Indicators to measure impact, engagement and effectiveness.
• Develops and executes communication strategies incorporating key metrics to increase advocate engagement and visibility in collaboration with Center for Public Policy team members.
• Establishes Standard Operating Procedures (SOPs) for grassroots advocacy efforts to ensure consistency and efficacy across initiatives.
• Develops and maintains a centralized repository of advocate data to streamline workflows and improve response times for Ambassador inquiries and requests.
• Promotes a high-performance culture by mentoring, coaching, and providing regular feedback to direct and indirect reports, fostering motivation and growth.
• Supports development and fundraising activities to expand Komen’s grassroots advocacy capacity and reach.
• Promotes an organizational culture that values trust, commitment to the mission, scientific integrity, and professional and organizational growth.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in public policy, public administration, political science, government affairs, training and development or other relevant field and 5-7 years of directly related experience.
• Proven ability to run advocate/volunteer training and education programs.
• Prior experience managing a volunteer program of more than 200 people.
• Experience working in the policy and advocacy space.
• Prior experience with digital tools and platforms (e.g. LearnUpon, VoterVoice, Quorum).
• Strong verbal communication and interpersonal skills are required for effective interaction with advocates and volunteers.
• Proven ability to work independently and creatively, meeting strict deadlines, in a fast-paced environment.
• Solid organizational skills and advanced-level proficiency with MS Office products.
• Ability to travel up to 25% of the time.

Requirements

• Master’s degree in public policy, public administration, political science, government affairs, education, training and development or another relevant field.
• Experience with Customer Relationship Management (CRM) platforms.
• Working knowledge of the breast cancer policy and advocacy environment.

Benefits

• Competitive salary of $65,000 to $83,000/annually, based on various factors including labor market, job level, internal equity, and budget.
• Health, dental, vision and a retirement plan with a 6% employer match.
• Unlimited Paid Time Off Plan.
• Flexible work arrangement in a fully remote working environment.
• Bi-weekly work from home stipend.
• Parental leave.
• Tuition Reimbursement.
• A culture of learning and development, and so much more!