[Hiring] Logistics Manager @Jiga

Role Description

Jiga is on a mission to help engineers build physical products faster. The problem: engineers designing physical products waste weeks chasing quotes, vetting suppliers, managing freight, fighting with customs, and recovering from late shipments. Jiga fixes this by connecting engineers directly with vetted manufacturers (CNC, sheet metal, injection molding, 3D printing) and running the entire supply chain on their behalf - from RFQ to the loading dock.

We're looking for a Logistics Manager to own the physical movement of every part Jiga touches - from a CNC shop in Shenzhen to a robotics lab in Boston - and to do it with the commercial instincts of someone who understands that every shipping decision is also a business decision.

This is not a freight-booking role. The right person is part operator, part dealmaker:

• Negotiating rates with forwarders
• Choosing modes based on time, complexity, and constraints
• Guiding the trade compliance work our logistics admin executes
• Pricing freight back to customers in a way that protects both the deal and the margin

What you'll do:

• Own international freight across air, ocean, and courier - primarily from Asia (China, Vietnam, India) to Israel, the US, and the EU
• Quote, negotiate, and book shipments with global freight leaders
• Select the right mode per shipment based on business requirements
• Manage freight cost recovery from buyers and dispute surcharges with forwarders
• Own the customs and trade compliance function end-to-end
• Be the in-house expert on HTS classification, exclusion claims, CBP Form 28 responses, IOR logic, and customs holds
• Keep Jiga compliant in every jurisdiction we operate in
• Advise on landed cost, Incoterm selection, customer-side IOR requirements during commercial conversations on freight-heavy deals
• Build and maintain freight-cost intelligence by lane and supplier
• Coordinate daily with manufacturing partners on shipment readiness, packing, documentation, and pickup windows
• Push our platform forward as the single source of truth for shipment status, documentation, and cost

Qualifications

• 5+ years of hands-on international logistics or freight-forwarding experience
• Experience negotiating freight rates with forwarders and couriers
• Familiarity with documentation side of international trade: HTS codes, commercial invoices, packing lists, IORs, bonds
• Commercial thinking regarding landed cost, Incoterms, margin, and customer experience
• Fluent in English; Hebrew, Mandarin, Vietnamese, or German are a bonus