[Hiring] Loan Opener / Junior Loan Processor @Emapta

Role Description

Join Emapta as a Loan Opener / Junior Loan Processor and ensure accurate mortgage file setup, documentation, and processing coordination for a US lender. Help borrowers move closer to homeownership while building international expertise and a lasting career alongside top 1% talent.

Qualifications

• 1 to 3 years of experience in mortgage lending, loan processing, loan opening, or a related administrative role, preferred
• Willingness to learn mortgage processing procedures and compliance requirements
• Familiarity with Encompass loan origination software, a strong advantage
• Proficiency in Microsoft Office or Google Workspace
• Strong organizational skills and attention to detail, with the ability to manage multiple loan files simultaneously
• Ability to review loan documents and identify missing or inconsistent information
• Ability to work efficiently in a fast-paced, deadline-driven environment
• Advanced English proficiency at C1 level or equivalent, with strong written and verbal communication skills
• Ability to communicate clearly and professionally with internal teams, borrowers, and third-party vendors
• Proactive, team-oriented mindset with a willingness to learn and collaborate

Requirements

• Open and set up new loan files in Encompass
• Enter and verify borrower, property, and loan information to ensure accuracy and completeness
• Review loan applications, disclosures, and supporting documents to identify missing or inconsistent information
• Collect, review, and organize borrower documents, including income, asset, employment, and insurance records, to support Loan Processors
• Upload, label, categorize, and maintain loan documents in Encompass according to company procedures
• Order and track credit reports, appraisals, title services, verifications, and other required third-party services
• Follow up with borrowers, loan officers, processors, and other relevant parties to obtain outstanding documents, resolve loan conditions, and address time-sensitive requests
• Communicate professionally with loan officers, processors, underwriters, and third-party vendors to support efficient loan processing
• Maintain accurate loan notes and update file statuses to provide visibility across the team
• Assist with the resolution of basic loan conditions and prepare files for the next stage of processing
• Monitor assigned loan files, maintain pipeline progress, and meet internal deadlines and quality standards

Benefits

• Competitive salary designed for top-tier talent
• Full compliance with Dominican statutory benefits, including 13th-month pay (Christmas bonus), paid annual vacation and public holidays, and social security contributions covering health insurance, pension (AFP), and occupational risk insurance
• Sick leave and disability coverage through Social Security
• Career growth opportunities with global exposure
• Exposure to international clients and global best practices
• Learning and development support (courses, certifications, upskilling) through Emapta Academy

Company Description

Our client is an established US mortgage lender specializing in residential home financing. They offer home purchase loans, refinancing solutions, and diverse mortgage programs tailored to borrowers' financial needs. Through retail lending, wholesale lending, and correspondent lending channels, they connect homebuyers, homeowners, and mortgage professionals with financing opportunities nationwide.