[Hiring] Licensing Senior Associate @Nourish

Role Description

Reporting directly to our Senior Manager, Provider Network Strategy, the Licensing Senior Associate will support all licensing operations at Nourish, including:

• Assisting with day-to-day tasks
• Maintaining and optimizing workflows
• Developing net-new processes as we expand into new states and provider types
• Helping to ensure the licensing process runs smoothly

This role is critical for many of Nourish’s core operations; you’ll get the chance to work cross-functionally with our RCM, Payer Ops, Clinical Ops, and Customer Experience teams. The work you do will positively impact all stakeholders at Nourish—our patients, our dietitians, and more.

Key Responsibilities:

• Own the end-to-end cycle of licensing applications for new and existing providers across the U.S., ensuring all requirements are met for licenses to be approved.
• Support efforts to streamline existing licensing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows.
• Develop SOPs (detailed guides) for new state or provider licensing, and own the implementation across the team.
• Assist in managing/uptraining our contract licensing team.
• Help track licensing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust & actionable.
• Provide direct support to our Registered Dietitians, Medical Doctors, Nurse Practitioners, and therapists and own/manage all licensing communications to these providers.
• Communicate effectively with cross-functional teams to share updates, reprioritize work, and gather input as needed.

Qualifications

• 3+ years of experience in provider licensing, provider operations, healthcare operations, or a closely related field.
• Familiar with licensing processes and state licensing requirements for RDs or MDs, NPs, therapists.
• Effective communicator who enjoys collaborating with people across different roles and teams.
• Meticulously organized and detail-oriented.
• Thrives in ambiguity; sees changes to processes and workflows as opportunities to learn and grow.
• Enjoys building processes from the ground up.
• Tech-savvy and open to learning and using new technologies.
• Flexible and adaptable when facing new challenges and circumstances.
• Passionate about Nourish’s mission.
• Interested in nutrition and eager to contribute to solving America’s healthcare crisis.

Benefits

• Competitive salary and compensation package
• Health, dental, and vision insurance
• Flexible work hours and remote work options
• Professional development opportunities
• Supportive and inclusive work environment