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Leader, Client Education
@INTEGRATION APPLIANCE, INC.
[Hiring] Leader, Client Education @INTEGRATION APPLIANCE, INC.
Mar 27, 2025 - INTEGRATION APPLIANCE, INC. is hiring a remote Leader, Client Education. 💸 Salary: competitive base salary plus variable compensation and equity. 📍Location: USA.
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Role Description
The leader of the Client Education function and team is responsible for designing and delivering an innovative, best-in-class, client-facing learning curriculum which supports the effective adoption of the Intapp family of solutions. This is primarily focused on eLearning content, but might also include in-person programs, distance learning sessions, and tools for just-in-time learning.
- Manage the configuration of the Learning Management System (LMS) to include user security roles and permissions, navigation, and catalog structure.
- Consult with internal stakeholders on LMS options and content strategy to support organizational goals.
- Manage eLearning content catalog in accordance with the overall content strategy.
- Identify innovative approaches and content strategies to increase learner engagement and utilization of the LMS.
- Take initiative to identify and implement system and/or process improvements to support business objectives.
- Respond to and manage requests from stakeholders across the organization for Learning and Development needs for clients in production.
- Proactively consult and collaborate with internal stakeholders to identify learning needs and develop solutions for in production clients.
- Generate reports and analyze platform and course-level data to identify and act on usage insights.
- Identify, analyze, and document learning needs using specific learning objectives and outcomes.
- Partner with stakeholders and Subject Matter Experts (SMEs) to build curriculum using a blend of knowledge-based and skills-based learning outcomes.
- Oversee the design and development of courses utilizing adult learning principles and eLearning software.
- Conduct program evaluations and report on learning outcomes; identify and implement modifications as needed based on outcomes; evaluate teaching and learning by comparing desired and actual learning outcomes.
- Manage internal team of eLearning content creators.
- Manage vendor relationships for content creation and ensure compliance with all established instructional design and branding guidelines.
Qualifications
- Minimum of 5-8 years’ progressive learning and development experience.
- In-depth knowledge of adult learning principles, specifically as related to eLearning.
- Experience managing a Learning Management System, with a preference for SkillJar experience.
- Experience managing content production schedules and resources, including external/remote production resources.
- Manage and implement QA/QC processes for content review and management.
- Strong business acumen and client service mentality.
- Strong analytical skills and an ability to collect and analyze input from multiple sources.
- Strong time management skills; ability to multi-task and prioritize.
- Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal colleagues and external clients.
- Resourceful problem-solver, driven by results, and comfortable working in a start-up environment.
- Self-starter, reliable, collegial and a team player.
Benefits
- Competitive base salary plus variable compensation and equity.
- Generous paid parental leave, including adoptive leave.
- Traditional comprehensive benefits.
- Generous Paid Time Off.
- Tuition reimbursement plan.
- Family Formation benefit offered by Carrot.
- Wellness programs and benefits provided by Modern Health.
- Paid volunteer time off and donation matching for the causes you care about.
- Opportunities for personal growth and professional development supported by a community of talented professionals.
- An open, collaborative environment where your background and contributions are valued.
- Experience at a growing public company where you can make an impact and achieve your goals.
- Open offices and kitchens stocked with beverages and snacks.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
competitive base salary plus variable compensation and equity
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
