[Hiring] Lead Enterprise Revenue Architect @Gong.io

Role Description

Lead Enterprise Revenue Architects at Gong are strategic partners to our largest customers, focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

• Combine a deep understanding of how revenue teams operate with leading change management strategy.
• Help customers operationalise the use of Gong into tangible business results.
• Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth.
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.

Qualifications

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture.
• Self-starter who excels in high-paced environments and thrives in change and ambiguity.
• Growth mindset and pride in being coachable.
• Values collaboration and winning together, enjoying the ride, and challenging conventional wisdom.

Benefits

• Variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.
• The annual OTE for this position is $148,000 - $225,000 USD.
• Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location.
• The total compensation package may include incentive compensation, bonus, equity, and benefits.