[Hiring] Lead Demo Architect @Docusign

Role Description

Docusign is growing fast and we are looking for people to join our high performance team who are excited to make a difference and help out wherever needed. The Demo Engineer works alongside the GTM Organization to understand complex customer business problems, best practices to create self-service experiences leveraging Docusign's platform. This role seeks to illustrate the value and benefits of Docusign's offering via an engaging story.

This position is an individual contributor role reporting to the Sr. Manager, IAM Solutions.

Responsibility

• Own end-to-end asset readiness for new and existing product capabilities, including environments, integrations, synthetic data, reliability checks, and fallback paths.
• Build compelling prototypes using LLM agents, and reference flows that make complex capabilities tangible and connect them to clear customer outcomes.

Qualifications

• Experience with multiple enterprise software (like Slack, Salesforce, Gong, Glean), and visualization tools (like Looker, Tableau) and inter-operability with AI.
• Experience following a structured design process while working with a multi-person team or self-directed as needed.
• Experience maintaining deliverables, creating technical environments as needed, create innovative tools to manage deliverable libraries.
• Experience with cross-functional communications with Product Management, Product Marketing, Solution Consulting and Services Team.
• Experience with the core Docusign platform, including all current and future features.
• 8+ years prior experience within a pre-sales demo engineering environment.
• BS/BA degree in Comp Sci with a heavy emphasis on AI tools or related, or equivalent in relevant work experience.

Requirements

• Proficient in delivering software demonstrations in-person and virtually.
• Experience with technical business documentation like workflow diagrams, proposals, SOWS, RFPs and RFIs, etc.
• Proven experience working with employees at all levels of an organization.
• Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems.
• AI Innovation Skills: multi-agent solution design, skills building, multi-step workflow, handling APIs/integrations/MCP, testing and validation, etc. all working with tools like Cursor, Claude Code, and Windsurf.
• Strong verbal and written communication skills.
• Willingness to travel as requested, not more than 20%.
• Creative skills and technical curiosity to explore new technologies and improve deliverables and the creation method.
• Never settle for status quo and continuously pushes boundaries to improve deliverables and practices.

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region.
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
• Retirement Plans: select retirement and pension programs with potential for employer contributions.
• Learning and Development: options for coaching, online courses and education reimbursements.
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.

Work Authorization Notice

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.