[Hiring] Intermediate Claims Adjuster @Crawford & Company

Role Description

Join our growing team as an Intermediate Claims Adjuster for a Global Hospitality Client. In this remote role, you’ll apply your expertise to meaningful work and play an important role in delivering exceptional service when it matters most.

As a desk adjuster, you’ll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

The salary range is $50,000 to $76,000 annually.

Responsibilities

• Investigation, collection, and analysis of claims information.
• Evaluates coverage, liability and quantum.
• Negotiates, settles, finalizes claims.
• Accurate recording, reporting and presentation of files.
• Maintenance of accurate billing, and time and expense records.
• Work with manager to maintain client relations.

Qualifications

• At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial liability claims is required.
• Knowledge of property and/or bodily injury claims is an asset.
• Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required.
• Minimum of 4 CIPs completed with ability to obtain a probationary adjusting license for Ontario with the ability to obtain additional licenses across Canada.
• Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims.
• Proficient in maintaining accurate and detailed activity, transaction and reserve records.
• Advanced computer skills including Office 365 and Windows 10.
• Excellent telephone etiquette and courtesy.
• Excellent communication skills, must be a team player with a strong commitment to quality and customer service.
• French/English Bilingualism would be considered an asset.

Benefits

• Pay and incentive plans that recognize performance excellence.
• Benefit programs that empower financial, physical, and mental wellness.
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.