[Hiring] Integrations eProcurement Analyst @Staples Canada

Role Description

The Integrations eProcurement Analyst is responsible for managing and optimizing electronic data interchange (EDI) and cXML integrations within Staples Professional’s procurement-to-pay ecosystem. This role ensures seamless, accurate, and secure data exchange between internal systems (ERP, procurement platforms) and external trading partners such as customers’ on-premises or cloud systems. The analyst will design, implement, and maintain integration processes, troubleshoot issues, and collaborate with business and technical teams to support operational efficiency.

This position is critical for enabling automated, accurate, and timely procurement transactions, reducing manual intervention, and enhancing supplier collaboration through robust electronic integrations.

• Monitor data transmissions between Staples and its eProcurement partners.
• Investigate system alerts, address issues promptly, and report anomalies to the Sr. Manager, Data Integrations for root cause analysis and remediation.
• Answer general inquiries regarding testing, capabilities, lead times from both customers and internal partners (i.e. Finance, Sales).
• Conduct initial intake surveys through use of media (i.e. MS forms) or via client-sales calls to assess feasibility, next-steps, and timelines.
• Collaborate with the Staples Canada Finance Department Credit & Collections team to ensure minimal-to-zero disruption to customer receivables when disruptions involve the transmission of financial data (i.e. invoices).
• Review EDI, cXML, XML, JSON (etc) documents to identify system-triggering anomalies and make recommendations to the Sr. Manager, Data Integrations, Director Ent Integrations & B2B Tech, as well as developer teams.
• Perform integrations of standard configuration (i.e. “out-of-box solutions”), including configuration, testing, and production deployment of integration connections.
• Support the Integrations eProcurement Designer for business-critical, high-touch projects by performing support tasks such as data collection and database maintenance.
• Fluent in navigating 3rd party procurement portals such as Coupa, Ariba, Oracle Business Network.
• Stay updated on emerging technologies and standards in EDI and cXML.

Qualifications

• A Bachelor's Degree or College Accreditation in Business, Science, or Computer Science.
• Formal accreditation in IT, development, coding is an asset.
• Advanced MS 365 Suite knowledge, including SharePoint, TEAMS, Outlook, Excel.
• Proficiency in multitasking and operating in multiple environments (and managing data between).
• ERP Navigation is a must (AS400, JDE, SAP GUI).
• Experience working in databases and with minimal supervision in a production-critical server UI environment.
• 5+ years in eCommerce IT (Product management, project management).
• 3+ years working with EDI, XML or other eCommerce language.
• 3+ years external business partner (i.e. “customer”) Project Management, customer service or Implementation.

Requirements

• Remote environment.

Benefits

• Associate discount.
• Health and Dental benefits.
• RRSP/DPSP.
• Performance bonuses.
• Learning & Development programs.
• And more...