[Hiring] Infor Visual ERP Consultant @American IT Systems

Role Description

We are seeking an experienced Infor VISUAL ERP Support Consultant to provide ongoing production support, system optimization, and functional guidance for Infor VISUAL ERP environments within manufacturing and industrial organizations. This role partners closely with business stakeholders, IT teams, and third-party vendors to ensure VISUAL ERP operates reliably, efficiently, and in alignment with operational, financial, and reporting requirements.

• Provide day-to-day functional and technical support for Infor VISUAL ERP across manufacturing operations
• Troubleshoot and resolve production issues, including root cause analysis and long-term corrective actions
• Configure and support core VISUAL modules, including:
  • Manufacturing & Production Control
  • Inventory Management
  • Purchasing & Supply Chain
  • Sales Order Processing
  • Finance & Costing
• Maintain system configuration, parameters, and workflows to support evolving business needs
• Analyze business processes and recommend system improvements to increase efficiency and data accuracy
• Develop and maintain custom reports, queries, dashboards, and forms using VISUAL tools and SQL
• Support and monitor integrations between VISUAL ERP and third-party systems (MES, CRM, BI tools, EDI, etc.)
• Perform data validation, reconciliation, and cleanup as needed to maintain system integrity
• Support testing and validation for patches, upgrades, and configuration changes in non-production and production environments
• Create and maintain documentation, knowledge base articles, and support procedures
• Provide end-user training, guidance, and functional support to business teams
• Drive continuous improvement initiatives to optimize system performance and usability

Qualifications

• Bachelor's degree in Information Technology, Engineering, Business, or equivalent experience
• 5+ years of hands-on experience supporting Infor VISUAL ERP in a production environment
• Strong understanding of manufacturing business processes, including discrete or make-to-order environments
• Experience with SQL Server, reporting, and data analysis
• Experience troubleshooting ERP production issues and supporting integrated systems
• Ability to communicate effectively with both technical and non-technical stakeholders
• Strong analytical, problem-solving, and documentation skills
• Experience working within enterprise IT or manufacturing organizations