[Hiring] Hmong Over the Phone Interpreter @Global Impact Group LLC

Role Description

We are seeking Hmong Over-the-Phone Interpreters (OPI) to support our USCIS contract. Hmong is a rare language of critical need in immigration and asylum cases, making this role essential to ensuring applicants have equitable access to services.

• Provide real-time Hmong ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
• Deliver interpretation with accuracy, impartiality, and cultural sensitivity.
• Maintain strict confidentiality in line with USCIS/DHS standards.
• Handle both scheduled assignments and urgent/surge calls.
• Participate in training, compliance refreshers, and quality assurance reviews.

Qualifications

• Native or near-native fluency in Hmong and English.
• 2+ years of professional interpreting experience (immigration, community, medical, or legal preferred).
• Familiarity with interpreter ethics, confidentiality, and cultural awareness.
• Strong communication skills; ability to remain accurate under pressure.
• Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.

Benefits

• Flexible schedule.
• Opportunity for advancement.
• Training & development.
• Competitive pay: $28–35/hour (rare-language premium).
• Remote work via secure USCIS-approved systems.
• Paid training and continuing professional development.
• Consistent workload under a federal contract.
• Career advancement opportunities in quality assurance and linguist leadership.

Company Description

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access solutions in more than 80 languages for USCIS and other federal agencies.

How to Apply

Submit:

• Resume / CV highlighting Hmong interpreting experience.
• Any certifications or community interpreting credentials (preferred).
• Availability for full-time or contractor assignments.

Apply at: [email protected]

Subject line: Hmong OPI Interpreter Application – USCIS Contract

This is a remote position.