[Hiring] General Manager @INNERGY

Role Description

INNERGY is the platform for the joinery industry — cloud ERP, CAD/CAM and shop-drawings services for the joinery and cabinetry manufacturers who build the casework, wall panels and fixtures inside the buildings you use every day. We’re specialists, not generalists: we replace the QuickBooks, Excel, AutoCAD and email stack most shops run on. Today that’s 520+ ERP customers and 1,800+ CAD/CAM customers, with ~25% of those within the Oceania region.

The Regional Director, Oceania role is accountable for owning the strategy, the customers, and the commercial results in the region. This is a matrix role. The Sales, Account Management, Marketing, Customer Success and Support people serving Oceania report solid-line to their global functional leaders and dotted-line to you. You set the regional agenda and deliver it through influence and credibility rather than the org chart.

Responsibilities

• Commercial
  • Own the Oceania number — new business, expansion and retention
  • Set regional strategy, the operating plan and segment focus; decide which parts of the AU/NZ joinery market we serve and which we don’t
  • Own the regional budget and deliver a forecast leadership can plan against
  • Own regional contribution margin — revenue, direct costs and the local cost base
• Operational
  • Build and run the regional operating rhythm: pipeline reviews, account planning, escalation handling, and the cadence that keeps four functions aligned
  • In partnership with Sales Leadership, drive pipeline health, forecast accuracy and deal strategy on the deals that matter
  • Drive time-to-value, adoption, renewal and support quality for every AU/NZ customer
  • Solve the time zone gap between the regional customer base and US-based support
• People and Influence
  • Shape hiring profiles, participate in the recruiting, interviewing, and hiring of regional teammates, and contribute to performance conversations alongside functional managers
  • Earn the trust and cooperation of global functional leaders; escalate cleanly when alignment fails
  • Build what it means to work at INNERGY in this market
• Market and Company
  • Represent INNERGY in-region: Education, associations, industry events, partnerships and the local narrative
  • Serve as Oceania’s voice into product and leadership on what’s different here and what we need to win

Qualifications

• Operational fluency in joinery, manufacturing, construction tech or building products — credible with shop owners on margins, throughput and why the estimate was wrong
• Experience running a complex B2B software business: long cycles, multiple stakeholders, implementation-heavy products
• Prior ownership of a regional business or P&L, not just a quota
• Demonstrated results delivered through a matrix — accountable for outcomes owned by people who didn’t report to you, with a specific example they can walk through
• Exposure to both sales and post-sale functions
• Commercial judgment to decline bad-fit business and explain why
• Based in AEST/AEDT or NZST; legal right to work in Australia or New Zealand
• Willing to travel ~40% in-region plus 1–2 US trips per year
• Existing network in AU/NZ joinery, construction or manufacturing
• Experience representing a region for an offshore-headquartered company

Benefits

• This is a remote role open to candidates living in country.
• We pay competitively based on experience, skills, and local market data, plus benefits.
• Your recruiter will share the pay range for this role before your first interview, and we never ask about your current or past pay.