[Hiring] Functional Solution Architect @Neocol

Role Description

As a Functional Solution Architect on the Neocol Delivery Team, you will be responsible for leading projects through requirements gathering, solution design, build and deployment of the final solution for our clients. You will drive developing complex designs, helping our clients make architectural decisions, and guiding them through the development and adoption of their new system.

• Lead discovery sessions to understand revenue processes, pricing models, and contract and billing needs, and identify areas of key complexity.
• Translate business requirements into process maps, user stories, acceptance criteria, and solution proposals across Revenue Cloud.
• Lead business analysis and solution design for one to two concurrent client engagements.
• Define project scope and identify and manage scope creep.
• Help the project manager and client product owner prioritize the backlog.
• Partner with Solution Architects, developers, and configurators to ensure the build meets the client’s business needs.
• Support CPQ-to-ARM migrations by mapping current-state processes and data to the future-state revenue model.
• Facilitate solution demonstrations (sprint and final demos) and perform proactive QA.
• Build client confidence as the solution develops, and guide clients on how to use and adopt it effectively.
• Guide customers toward best practices and a solution that scales for their long-term goals.
• Communicate solution design and rationale to both technical and non-technical stakeholders.
• Mentor business analysts and other Neocol team members to help them grow in their roles.
• Communicate deadline risks and timeline shifts to the wider project team.
• Occasional travel may be required as part of this position’s responsibilities.

Qualifications

• 6+ years of experience in the Quote to Cash sphere, covering pricing, quoting, contracts, orders, billing, or renewals.
• 6+ years of Salesforce implementation experience as a lead business analyst or business architect, including at least one full-lifecycle CPQ or Revenue Cloud project.
• Experience running discovery sessions, gathering requirements, diagramming complex business processes, and writing user stories in business language.
• Salesforce Administrator certification, and a Salesforce CPQ or Revenue Cloud certification or substantial hands-on CPQ experience.
• Working knowledge of Salesforce data models, features, and platform limits, and hands-on configuration experience (Flows).
• Experience using Jira, Slack, Google Suite & LucidChart.
• Self-starter who is highly organized and can prioritize while working both collaboratively and independently.
• Ability to understand varying client needs and respond flexibly and creatively, recommending the highest ROI for our clients.
• Ability to work cross-functionally with technical and non-technical resources.
• Comfortable analyzing data and finding opportunities to standardize data and processes regionally and/or globally.
• Excellent verbal and written communication skills, with the ability to translate technical subject matter for non-technical audiences.
• Agile, and able to work well where objectives and priorities are reviewed regularly.

Preferred Qualifications

• Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Service Cloud, Conga Composer, Conga CLM, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM.

Benefits

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life.
• Employer match 401(k) plan.
• Medical, vision & dental benefit offerings.
• Adoption Assistance Program.
• Flexible PTO.
• Home office stipend.

Company Description

Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.