[Hiring] Functional Analyst @Compass Group

Role Description

The Functional HRIS Analyst administers SAP SuccessFactors Performance and Talent Intelligence Hub modules, enabling performance management and year-end processes through system configuration, reporting, security access, and data integrity. Partnering with HR, Talent, and Compensation teams, the analyst gathers requirements, supports system enhancements and releases, and contributes to the ongoing evolution of Talent technology solutions while maintaining alignment with company policies and regulatory requirements.

Responsibilities

• Configure and maintain SuccessFactors Performance and Talent Intelligence Hub modules, including performance forms, goal plans, workflows, and business rules.
• Control user roles, permissions, and system access to ensure appropriate security, compliance, and segregation of duties.
• Partner with HR, Talent, and Compensation to support end-to-end performance processes (goal setting, performance reviews, and year-end cycles).
• Troubleshoot system, access, and data issues, perform root cause analysis, and coordinate resolution with internal teams.
• Maintain data integrity across Talent systems and deliver reports, dashboards, and audits on review completion, year-end cycle progress, and operational metrics.
• Support system releases and enhancements, including reviewing release notes, assessing business impact, writing and executing test scripts, and coordinating UAT and integration testing.
• Document business processes, system configurations, and standard operating procedures.
• Identify opportunities to improve efficiency, compliance, and user experience through system enhancements.

Qualifications

• 5+ years of SAP SuccessFactors configuration experience; Talent or performance management administration experience preferred.
• Working knowledge of system implementation, enhancement, security, and release processes.
• Communicates effectively with stakeholders. Provides clear updates, documentation, and release impact summaries.
• Ability to manage workload across operational support, releases, projects, and reporting in a fast-paced environment with accuracy and efficiency.
• Collaborative, professional, and solutions-oriented, with a winning team spirit.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)