[Hiring] Coupa Business Analyst @Abbott

Role Description

The Business Analyst will be responsible for designing and optimizing business processes and partner with IT to design systems. The Business Process Analyst acts as a liaison between business teams and works with technology teams. This person will support process design, improvement projects, as well as module launches through all phases of the project lifecycle with the COUPA Integrated Procurement suite. The role will focus on evaluating, prioritizing, and managing changes to the system using appropriate change management processes, as well as training.

This role will research gaps in functionality, gather requirements of users and present recommendations to both technical and business teams. This individual will understand the business processes and system capabilities to enable the analysis of business requirements and the development of solutions for the business functions and other departments.

Duties:

• Conduct in-depth analysis of procurement operations to identify inefficiencies, bottlenecks, and areas for improvement; particularly focused on contracting, ordering, invoicing and related processes.
• Develop and implement procurement strategies to optimize ordering, invoicing, contracting and related processes to improve inventory management, reduce lead times, and improve overall operational efficiency.
• Collaborate with division business areas and corporate processes owners to design and implement procurement solutions that align with business goals and objectives.
• Leverage data analytics and modeling techniques to understand metrics, process flows and improve performance.
• Develop user test plans and work with core team members to validate user acceptance testing against documented business requirements.
• Develop and maintain Functional Design Documents and Configuration Documentation that outlines system scheme.
• Support the development of standard operating procedures (SOPs) and training materials.
• Quantify projected return on investment, including quality and efficiency gains to assist in prioritization of projects.
• Work closely with cross-functional teams, including Operations, Logistics, Accounting and Procurement to ensure seamless execution of procurement projects.
• Provide expertise and guidance on best practices in integrated procurement applications.
• Apply LEAN system approach to improve design of operations, drive synergies and operational efficiency, customer service, and reduce procurement costs.
• Provide technical support including leading root cause analysis for complex issues, reviewing designs, and serving as a technical spokesperson to senior leadership and stakeholders.
• Work with minimal guidance to deliver low to medium complexity projects.
• Utilize outstanding written and verbal communication skills to build strong relationships and effectively understand and address both short- and long-term business objectives.
• Support prioritization decisions between projects while determining project scope, design, manufacturability, cost, capital, risk, and schedule considerations.

Qualifications

• Bachelor’s degree in business administration, IT, Finance, Science, Engineering, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience to the essential duties of the job in lieu of Bachelor’s degree.
• 2+ years of experience implementing and enhancing technology systems to meet business strategies.
• 1+ years of experience working alongside business units in developing multiyear process and technology roadmaps.
• 1+ years of experience involving business analysis, process development, or project management.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Requirements

• 3+ years of experience in commercial or customer experience.
• 3+ years of experience with Agile or other quality management systems.
• 1+ years of experience at a company with Computer Systems Validation processes in place or equivalent best practices and of change control as it relates to application systems.
• Coupa certifications.
• Ability to work in BPMN 2.0 Business Process Modeling.
• CPSM or professional procurement certification.
• Lean Six Sigma Green or Black Belt certifications.
• Project Management Professional certification or other project Management credentials.
• Experience with contract management systems.
• Experience with a contingent labor system.
• Experience with a supplier management system.
• Experience with eProcurement tools (catalog and punchouts).
• Experience with Tableau or other data visualization platforms.
• Proven experience in procurement management, category management, contracting and order processing or equivalent financial processes.
• Proactive skills for anticipating project management deadlines, raising issues and seeking executive decisions.
• Strong analytical skills with the ability to analyze and interpret data to drive decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High-Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)