[Hiring] Freight Dispute Claim Coordinator @Spreetail
Mar 25, 2025 - Spreetail is hiring a remote Freight Dispute Claim Coordinator. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are looking for a Freight Dispute Claim Coordinator who can help streamline our processes here at Spreetail. This position requires someone who is a strong communicator, detail-oriented, and knows how to follow through. This person will own the design and development of ongoing metrics, reports, dashboards, etc. to drive efficiencies in Spreetail’s ordering/procurement processes.
If you thrive in a fast-paced environment, love tackling complex challenges, and want to make a measurable impact on a growing company’s success, we want to hear from you!
How you will achieve success:
- Drive and own the audit process, ensuring thorough review and validation of approximately 500 freight invoices per week for accuracy and compliance with contractual pricing and service agreements.
- Lead cross-functional collaboration by partnering with coordinators, Dray carriers, SSLs, brand partners, logistics, and finance teams to resolve billing issues, streamline processes, and optimize cost efficiencies.
- Drive cost savings by analyzing freight data to detect trends, identify billing errors and discrepancies, and implement cost optimization strategies.
- Review all pre-approvals and disputes prior to invoicing, ensuring potential disputes are identified and addressed proactively.
- Manage claim processes efficiently, ensuring timely resolution and minimizing financial impact.
- Ensure adherence to relevant industry regulations and best practices.
- Maintain accurate and organized records of audits, disputes, and resolutions.
- Communicate with carriers regarding discrepancies and report findings to management for continuous process improvements.
- Assist with implementing automation tools and streamlining audit procedures to enhance efficiency and accuracy.
- Prepare regular audit reports for management, providing insights into trends, cost-saving opportunities, and operational improvements.
Qualifications
- Strong ability to assess issues, identify root causes, and develop effective solutions.
- Familiarity with industry processes, including carrier pricing, tariffs, and contract rate applications.
- Excellent interpersonal skills with the ability to collaborate and negotiate effectively with internal and external partners.
- High level of accuracy in reviewing invoices, identifying discrepancies, and maintaining organized records.
- Ability to work independently while contributing to a collaborative team environment and competence in using relevant software and systems for auditing, data analysis, and reporting.
Benefits
- We provide the flexibility to take care of yourself.
- We celebrate accomplishments.
- We care about your Health & Wellness.
- We create the opportunity to revolutionize your community.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
