[Hiring] Field Service Specialist @FLSmidth

Role Description

Join a team that keeps Mining Moving! At FLSmidth, we’re looking for mechanically skilled professionals to join our Pumps, Cyclones & Valves (PCV) group as a Field Service Specialist. If you’re someone who knows your way around heavy equipment, isn’t afraid to get your hands dirty, and wants to build a solid career with a respected global OEM—this might be the job for you.

You'll work on site at mine operations across the United States, helping install, commission, and troubleshoot some of the toughest, most reliable equipment in the business. This is a remote role (based in Western USA, ideally Tucson AZ), with frequent travel.

Job Scope:

• Leads a team of 5-10 Field Service Support members in travel scheduling, daily report generation and on the job training.
• Provide hands-on mechanical support during installations, commissioning, maintenance, and troubleshooting of FLSmidth pumps, cyclones, and valves.
• Assist mine site personnel in getting the most out of their equipment—improving uptime, performance, and wear life.
• Support our sales team by identifying opportunities to upgrade or replace competitor equipment with FLS solutions.
• Perform basic process evaluations like pump sizing and cyclone simulations (training provided if needed).
• Deliver customer training on safe use, maintenance, and performance tips for our PCV products.
• Prepare clean and professional field reports documenting your work and recommendations.

Qualifications

• 10+ years of mechanical experience, preferably in mining, heavy industry, or rotating equipment. A college diploma or degree in a technical field is an asset but not required.
• Hands-on experience working with slurry pumps, cyclones, valves, or similar equipment.
• Strong troubleshooting skills and a knack for solving mechanical issues under pressure.
• Ability to work independently, communicate well with clients and teammates, and represent the company professionally on site.
• Comfortable traveling frequently—expect 50–75% travel across the United States.
• Bilingual (English/Spanish) is a plus but not required.
• Proficiency with basic tools like Microsoft Outlook, Word, and Excel.

Requirements

• Travel is expected in this role. Volumes will vary based on the requirements of the role but 50% to 75% of the time should be expected.

Benefits

• Competitive pay with performance-based incentives.
• RRSP matching program.
• Full health and dental benefits.
• Generous time off (vacation, sick leave, flexible start/stop).
• Long-term job stability with a company that’s been around for 140+ years.
• Opportunities for technical training, advancement, and growth.
• Supportive, safety-first culture with real-world impact.