[Hiring] Field Service Engineer @Additionally, Avante Health Solutions

Role Description

The Field Service Engineer (FSE) provides frontline support by resolving customers' concerns and issues through technical expertise and troubleshooting. The FSE inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex and intricate radiation therapy and/or diagnostic imaging equipment while providing regular communications to Avante Health Solutions team members and customers. This position responds to and resolves all service-related issues primarily within an assigned territory and requires timely travel response to the customers' site location. The FSE position is a remote position that does not require daily or regular attendance at an Avante Company office.

The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Associate degree in biomedical, electrical/electronics, or computer engineering technology; military training; or equivalent combination of education and experience
• 2 to 4 years of medical linear accelerator and/or medical diagnostic imaging troubleshooting and repair experience required; 1-3 additional years of Linac and/or diagnostic imaging field service repair experience preferred
• Above average troubleshooting knowledge of any combination multi-OEM/multi-modality is a plus

Requirements

• A cover letter and resume are required to apply for this position.
• In order to service customer contracts, employees could be required to go through different credentialing processes.
• Work remotely from home-based location
• Travel to customer site will include 50-75 percent of work
• Must be ready, willing, and able to travel by all modes of transportation and have a valid driver’s license, and Motor Vehicle Record meeting company requirements and guidelines
• Driving record that is insurable

Company Description

Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees.

• Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work.
• Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate.
• We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
• If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.