[Hiring] Executive Assistant @JobRack

Role Description

Become the trusted right hand to a music industry founder. Triage communication, coordinate priorities and build systems across multiple businesses.

You'll work directly with me as my trusted right hand, with scope to shape how we organise the working day. Your starting point is my inbox, WhatsApp, diary and action list. The aim is to handle 80% of the preparation and follow-up so I can focus on the 20% that needs my judgment or personal touch. Once that foundation is working well, there’s scope to help with outreach, Tour Advance demos and marketing.

• Own my inbox: prioritise messages, draft replies, respond or delegate within agreed boundaries and make important correspondence and deal information easy to find
• Keep a shared action list with clear owners and deadlines, and follow up until outstanding items are resolved
• Turn important WhatsApp messages and group conversations into actions, so requests don’t get lost between channels
• Turn voice notes and meeting debriefs into next steps, and give me a short daily brief on priorities, decisions and recommended next steps
• Coordinate my diary and meetings across the businesses, protecting time for focused work
• Liaise with teams, artists, clients and partners, matching my tone and knowing when a message needs to come personally from me
• Improve everyday processes and use digital tools or automations to reduce repetitive work
• Help with personal admin, travel research, gifts and occasional ad hoc tasks
• Anticipate what I’ll need, flag competing priorities and remind me when something needs my attention
• As capacity allows, support prospect research, outreach, follow-ups and Tour Advance demo coordination
• Help with marketing and social media tasks once the core EA support is running smoothly

Qualifications

• Proven experience as a senior EA supporting a busy founder or entrepreneur
• The initiative to spot what needs doing, suggest a next step and act without waiting to be prompted
• Careful attention to detail in written communication, scheduling and follow-ups
• A reliable way of tracking tasks and keeping commitments, even when priorities change
• The judgment to prioritise competing requests across several businesses
• Confidence managing upwards: asking direct questions, giving reminders and pushing back constructively
• Discretion and sound judgment with confidential correspondence, accounts and business information
• Independence, with a clear sense of what you can handle and when to involve me
• Excellent written communication and confidence dealing with clients and other external contacts
• Confidence using digital tools, AI and simple automations to organise information and save time

Requirements

• Experience supporting one founder across more than one business (bonus)
• Sales outreach or customer-facing experience (bonus)
• Experience helping with marketing or social media (bonus)
• An interest in, or experience of, music, entertainment or technology (bonus)
• Experience building workflows and automations (bonus)

Benefits

• £1,800 per month*
• Full-time
• Fully remote
• UK or very close timezone
• 24 paid holiday days per year (3 must be reserved for over Christmas)