[Hiring] Exchange System Administrator @CYOS Solutions

Role Description

The successful candidate will be responsible for the ongoing management and enhancement of the department's key communication platforms, its hybrid Exchange environment, and related solutions. This includes some ongoing migration work of Exchange mail data.

• Maintenance of the existing Exchange Server infrastructure and Enterprise Vault archiving solution
• Migration of mail data, including groups, to Exchange Online
• Development of migration approaches and rationalisation of Enterprise Vault archive data
• Investigation and resolution of complex technical problems across the technical stack
• Creation/update of various documentation including as-built documentation, design documentation, detailed migration plans, DR documentation and decommissioning plans as required
• Technical representation at project meetings
• Facilitating technical workshops (if required)
• Cross-skilling with team members and assistance to support staff in related teams (e.g. service desk)

Qualifications

• Expert knowledge of Exchange Server, Exchange Online, and configuration of hybrid Exchange deployments, including implementation, upgrades and day to day management activities in a complex multi-forest environment.
• Proven experience in migrations including to Exchange Online, cross forest and from legacy Exchange versions.
• High-level Exchange troubleshooting skills, including for mail flow, mail gateway technologies and on-premise/cloud-based resource connectivity.
• High-level knowledge of Windows Server fundamentals (e.g. Active Directory, DNS, DFS etc), and Group Policy configuration (including Advanced Group Policy Management).
• Experience with Australian Government IT Cyber Security processes including ISM, Essential 8 and ACSC hardening guides.
• Strong experience in writing technical documentation including design documentation and standard operating procedures.

Requirements

• Application closing date: Thursday, 23 April 2026 • 11:59pm, Canberra time (in Canberra)
• Estimated start date: Wednesday, 01 July 2026
• Location of work: VIC
• Working arrangements: Remote working arrangements may be considered on a case-by-case basis in consultation with the supervising manager, subject to business needs.
• Length of contract: 12 months
• Contract extensions: 2 x 12 months
• Security clearance: Must be able to obtain Baseline
• Rates: $100 - $120 per hour (inc. super)

Company Description

The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

• Growing innovative and competitive businesses, industries and regions
• Investing in science and technology
• Strengthening the resources sector

• The Chief Information Officer Division (CIO Division) is an exciting, diverse, and dynamic division that drives the digital agenda for the department.
• Leading the delivery of the department's digital offerings and transformation, the CIO Division partners with business areas and stakeholders to:
• Realise the digital policy objectives of the department
• Define the department's digital landscape
• Co-design digital experiences making it simpler to innovate, collaborate and communicate
• Drive the innovation and transformation of ICT services
• The ICT Operations Branch is one of three branches within CIOD and is responsible for the management and deployment of all ICT services to support the running of the organisation.
• As part of the ICT Operations Branch, the End User Services section provides critical management, maintenance and innovation of the department's end-user digital technologies.

How to Apply

Please provide an updated CV (a maximum of 3-5 pages) to reflect your suitability to the role based on the job description. You will also need to complete responses to the essential and desirable criteria which is no more than 5000 characters for each response. Your application will be reviewed based on ability to demonstrate, or potential to develop, the capabilities required.