[Hiring] Event Programmer @Ticketmaster

Role Description

This job advertisement is for an existing, immediate vacancy for the position of Event Programmer, Part Time.

Reporting to the Manager, Event Programming Operations, the Event Programmer role consists of a high-level of interaction and communication with our clients as well as with our internal teams involved in creating event listings. The incumbent of this role is responsible for:

• Collecting, reviewing, and inputting accurate data into Ticketmaster’s proprietary Host programming system.
• Following procedural best practices and established standards.
• Verifying the output.

Kindly note this position does not involve event planning.

What You Will Be Doing

• Meet and exceed Event Management service level agreements.
• Accurately input event data into Ticketmaster Host system and identify and resolve event related errors.
• Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events.
• Establish and develop relationships with assigned clients.
• On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities.
• From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management.

Qualifications

• Must have the ability to accommodate a flexible schedule including some weekends, evenings, and holidays.
• Must be computer literate with excellent data entry skills.
• Service oriented, with strong organizational and communication skills.
• Able to successfully handle multiple priorities.
• Certain degree of creativity, latitude, and problem solving is required.
• Overall awareness of the entertainment business is important.
• Excellent written and oral communication skills, good organizational skills, and attention to detail.

Assets

• 1-2 years’ experience with the Ticketmaster systems (i.e., Host).
• Box Office experience.

Requirements

• Business Acumen – You understand and can apply general business concepts, using external networks to understand market situations and industry.
• Problem Solving and Innovation – Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas.
• Organizational Skills – Manages competing priorities of several teams/departments/locations.
• Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team.

Benefits

• Inclusive environment encouraging personal and professional development.
• Support for work-life balance.
• Opportunities to learn from talented colleagues.

Language Requirement

Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply.