[Hiring] ERP Systems Analyst @YA Group

Role Description

The ERP Systems Analyst / ERP Business Analyst will support the design, configuration, optimization, and ongoing administration of the organization’s ERP platform, with a primary focus on NetSuite and related enterprise applications. Reporting to the IT Program Director, this role will serve as a key liaison between IT, Finance, Operations, Sales, and other business stakeholders to translate business needs into effective system solutions. The position will be responsible for:

• Gathering requirements
• Documenting workflows
• Supporting integrations
• Developing reports and dashboards
• Coordinating testing
• Troubleshooting system issues
• Driving process improvement, user adoption, and data integrity across the enterprise application environment

This is a fully remote role open to candidates located anywhere in the United States.

In This Role, You Will:

• Partner with Finance, Operations, IT, and other business teams to understand requirements and identify opportunities for system and process improvements.
• Support day-to-day NetSuite administration, user requests, troubleshooting, enhancements, releases, and system maintenance.
• Create and maintain NetSuite Saved Searches, reports, dashboards, KPIs, data extracts, roles, permissions, workflows, forms, and other reporting or configuration solutions.
• Analyze business and financial data and develop reports using Microsoft Excel and other reporting tools.
• Gather, document, and translate business requirements into clear functional and system requirements, including functional specifications, workflows, and user stories as appropriate.
• Participate in discussions with business stakeholders to understand upcoming initiatives and identify potential impacts to NetSuite and other business systems.
• Coordinate with developers, consultants, implementation partners, vendors, and internal teams to support system enhancements, integrations, implementations, upgrades, and other projects.
• Support Salesforce and NetSuite integration initiatives and other system-to-system integrations.
• Assist with data analysis, data validation, data migration, reconciliation, master data integrity, system cleanup, and reporting reliability activities.
• Develop and execute test scenarios and test plans, coordinate user acceptance testing, and support system integration testing, user acceptance testing, regression testing, deployment, and post-go-live validation.
• Track requirements, project activities, issues, risks, action items, status updates, and follow-ups to support successful project delivery.
• Document business processes, system configurations, procedures, release notes, user guidance, training materials, and knowledge base content.
• Provide training and support to business users on NetSuite reporting, processes, system functionality, and new system enhancements.
• Develop deeper knowledge of NetSuite and gradually take ownership of reporting, administration, and business-system support activities.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, Technology, Computer Science, or a similar field, or equivalent years of experience.
• 2+ years of experience in business analysis, ERP/CRM systems, reporting, financial systems, project coordination, enterprise applications, or a related role.
• Strong Microsoft Excel skills, including PivotTables, lookup functions, formulas, data analysis, and reconciliation.
• Experience developing reports, dashboards, queries, saved searches, KPIs, data extracts, or other business analytics.
• Strong analytical and problem-solving skills with the ability to investigate issues, identify root causes, recommend practical solutions, and work toward resolution.
• Ability to gather business requirements and communicate effectively with both business and technical teams.
• Strong written and verbal communication skills and the ability to facilitate discussions with cross-functional stakeholders across Finance, Operations, IT, Sales, vendors, consultants, and end users.
• Strong organizational skills with the ability to manage multiple priorities, track follow-ups, meet deadlines, and follow activities through completion.
• Experience with NetSuite is preferred; experience with Salesforce or another ERP/CRM platform is also valuable.
• Experience with financial or accounting processes, system implementations, integrations, data migration, user access/security roles, application controls, or testing is a plus.
• Demonstrated ability and willingness to learn new systems and develop technical and functional expertise.

Benefits

• Employee-focused culture
• Strong commitment to work-life balance
• Remote work
• Flexible vacation & Paid holidays
• Paid family care and sick leave
• Parental leave
• Comprehensive benefits
• 401k with company match