[Hiring] Enterprise Solutions Engineer @Lumos

Role Description

As an Enterprise Pre-sales Solutions Engineer, you will be our technical champion throughout the sales process with our largest, strategic customers. You'll partner closely with GTM and technical teams across Lumos and play an instrumental role in scaling our technical go to market motion.

Your Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey.
• Architect and deliver compelling product demonstrations, proof of concepts (POCs), and develop end to end solutions for our most complex customers, tying technical requirements back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring the resulting implementation is set up for success from the outset.
• Work cross functionally to drive technical and process investments that help scale our go to market teams, grow revenue, enhance our ability to implement quickly, and support the growing Lumos customer base.
• Own initiatives for the Solutions Engineering team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboarding more self service, and assist with enabling the partner channel.
• Serve as a subject matter expert on the market Lumos is a part of and the use cases it supports. Report internally on market trends, the competition, customer success stories, along with common issues & challenges you are seeing in the field.

Qualifications

• 5+ years of experience in a pre-sales role within a B2B SaaS company
• Experience navigating and leading complex enterprise deal cycles
• Experience working in the identity or cybersecurity industry is preferred
• Demonstrated success managing the pre-sales process for enterprise customers
• Fluency in Restful APIs and usage of associated tooling i.e. Postman
• Knowledge of database models with comfort reading python a plus
• An empathetic and a customer centric approach
• Strong desire to work in a high growth start up environment where resources and processes are being actively built out and/or refined
• Previous start up experience is preferred
• Solid acumen and comfort leveraging AI tooling such Co-work, Codex, Cursor, etc… in your everyday work process

Benefits

• Remote-first culture – Work from anywhere within ±4 hours of Pacific Time.
• Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards.
• Mental health support – Access to mental health resources and support.
• Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge.
• Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available.
• Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work.
• Parental leave – Up to 16 weeks of paid parental leave for expecting parents.
• $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications.
• Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos.
• 401(k) with matching – Employer 401(k) matching to help you save for the future.