[Hiring] Draught Dispense Technician @Boxbar Tech

Role Description

At Boxbar, reliability and dispense quality are critical. Our technology operates within some of the UK's biggest stadiums, arenas, hospitality venues and live environments, and our Draught Dispense Technicians play an important role in keeping those systems operating at their best.

As our Draught Dispense Technician for the South, you will be responsible for supporting Boxbar equipment and associated draught dispense systems across your region. This is a field-based role, travelling primarily from home directly to customer venues to carry out:

• Planned servicing
• Preventative maintenance
• Fault diagnosis
• Repairs and technical support

You will become a trusted technical point of contact for customers across your territory, helping maximise equipment uptime, maintain excellent dispense quality and resolve technical issues quickly and effectively.

Alongside your core servicing responsibilities, you will occasionally support new installations, commissioning and major live events where additional technical expertise is required.

Qualifications

• Previous experience working within a field-service, maintenance, mechanical, electrical, plumbing, refrigeration, beverage equipment or similar technical environment.
• Practical experience servicing, maintaining, installing or repairing equipment.
• Strong mechanical aptitude and confidence using hand and power tools.
• Good fault-finding and problem-solving capability.
• Ability to work independently and manage field-based assignments.
• Ability to follow technical instructions, diagrams, schematics or service procedures.
• Good attention to detail and commitment to completing work properly.
• Confidence communicating directly with customers and site teams.
• Comfortable using mobile technology or service-management systems to complete job records.
• Full UK driving licence.

Requirements

• Respond to technical faults and customer service requirements across your region.
• Diagnose mechanical, electrical, cooling and dispense-related problems methodically.
• Carry out repairs efficiently and safely, aiming to achieve a first-time fix wherever practical.
• Identify root causes rather than simply treating symptoms.
• Test equipment following repairs to ensure correct operation and dispense quality.
• Communicate clearly with internal teams where additional parts, engineering support or follow-up work is required.
• Take responsibility for organising and completing assigned service work across your region.
• Plan journeys and site visits effectively to maximise productive field time.
• Maintain appropriate van stock of commonly required parts, consumables and technical equipment.
• Ensure tools, test equipment and company property are properly maintained and stored.

Benefits

• Salary: £34,000 – £42,000, plus overtime and company van.
• Regular travel throughout the South of England, with occasional wider UK travel.
• Flexibility for occasional evenings, weekends and overnight stays where required.