[Hiring] Donor Relations Manager @RepresentUs

Role Description

The Donor Relations Manager shapes how we grow and keep our base of individual supporters. You will manage your own portfolio of up to 50 mid-level and membership donors and prospects, and lead annual planning and strategy for our major donor program. You will also share responsibility for digital fundraising with the Marketing team, run our year-end campaign and donor events, and make sure every supporter is thanked and stewarded well. You will work closely with the Development Coordinator, who handles day-to-day development operations, and with the CEO and VP of Finance & Administration on major donor strategy and revenue goals. This position is a great fit for an early- to mid-career fundraiser looking for a role with real room to grow and may include supervision of junior roles as needed over time. This position is fully remote, open to U.S. candidates. Pacific time Zone preferred.

What You’ll Be Doing

• Donor Strategy and Portfolio Management (50%)
  • Manage a portfolio of about 50 individual mid- and membership-level donors and prospects: cultivate, solicit and steward them toward renewed and increased gifts.
  • Research and qualify prospects using tools such as iWave/Kindsight and Impala, and recommend whom to approach and for how much.
  • Lead annual planning for individual giving: moves management plans, ask amounts and timing, likelihood scoring and revenue projections and targets.
  • Plan and run the year-end campaign, including the mailed appeal and year-in-review report, building on past campaign results.
  • Segment email and mailing lists in collaboration with the Email Manager so messages reach the right supporters.
  • Prepare weekly revenue and donation reports and document variances for leadership.
• Digital Fundraising (30%)
  • Work with the Marketing team to develop and carry out strategies to retain and renew online donors, including recurring and one-time givers.
  • Share responsibility with Marketing for raising at least $420,000 a year from digital fundraising, growing revenue by at least 3% annually toward a long-term goal of $650,000.
  • Help maintain a base of at least 1,500 active recurring donors, with a goal of growing to 2,000.
  • Plan digital fundraising each year with Marketing, including revenue projections and an editorial calendar.
  • Identify and launch opportunities that inspire online giving, such as special campaigns, matching gift challenges and donation page improvements.
• Donor Stewardship (20%)
  • Plan and provide high-level support for donor events, such as fireside chats, in-person receptions and virtual briefings and town halls.
  • Oversee accurate and timely tax acknowledgements, including the different requirements for 501(c)(3) and 501(c)(4) gifts, stock gifts and donor-advised fund grants.
  • Produce year-end giving statements for donors as requested.
  • Track open grants and pledges, including payment schedules and reporting deadlines, and follow up with funders and donors as payments come due, ensuring in advance that staff or contractors are developing reporting.
  • Manage the team's shared inboxes and make sure donor inquiries get a prompt response.
  • Keep our profiles on charity rating and transparency platforms, such as Candid and Charity Navigator, current and accurate.
  • Draft, prepare and present updates on our fundraising for the board, funders and other stakeholders as appropriate.

Qualifications

• Direct experience with EveryAction or ActionKit.
• Knowledge of prospect research tools such as Kindsight, ProPublica, LexusNexus, WealthEngine, DonorSearch, etc.
• Experience with both 501c3 and 501c4 fundraising or nonprofit work.
• Comfortable with grant-writing or preparing other donor communications.

Compensation and Benefits

• Salary: $78,000 - $108,450 a year.
• Competitive salaries and benefits including health, dental, vision, wellness perks, a dependent care account, a $1,500 professional development stipend, and a retirement benefit.
• Short-term and long-term disability and life insurance.
• Four weeks of paid vacation a year, plus personal and sick time.
• This position is currently operating at a 35-hour work week with the salary adjusted accordingly.
• Anticipated move to a 40-hour work week and corresponding increase in salary by the end of 2026.

Our Commitment to Diversity, Equity, and Inclusion

Democracy is for all, and at RepresentUs, so is our workplace. That’s why we’re an Equal Opportunity Employer. We are committed to evolving our staff and board to reflect the full diversity of America and the communities we aim to serve. We welcome applications from all walks of life (including but not limited to BIPOC/people of color, women, people with disabilities, and LGBTQ candidates).

Physical Requirements

• All employees must be able to operate a computer and use a cell phone.
• Working from a computer for long periods of time.
• This position has less than 5% travel expectations and is eligible for flexible work hour arrangements.

Hiring Process

• Phone screen
• Group interview
• Final interview
• Reference/Background check
• Offer from HR

To Apply

Please apply online at represent.us/careers and be sure to attach all requested materials. When an applicant with a disability needs an accommodation to have an equal opportunity to compete for this position, they may request it in writing by emailing [email protected]. No phone calls please.