[Hiring] Disability Claims Adjudication Expert @Mercor

Role Description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Disability Claims & Underwriting Specialist

Type: Contract

Compensation: $80/hour

Location: Remote

Commitment: 20–40 hours/week

• Design realistic scenarios for short- and long-term disability claims, including elimination periods and claim duration management.
• Create work products such as claim determinations, benefit calculations, and return-to-work plans.
• Write "golden" reference responses at experienced disability-professional quality.
• Grade AI-generated responses for accuracy, evidentiary support, and procedural fairness.
• Identify and correct misapplied disability definitions and unsupported conclusions.
• Provide written feedback to improve model behavior.

Qualifications

• Must-Have:
• 2+ years of experience in disability claims adjudication, underwriting, or vocational rehabilitation.
• Experience with at least one program type, such as group short-term disability.
• Understanding of contract definitions, elimination periods, and benefit periods.
• Ability to weigh medical, occupational, and financial evidence.
• Excellent written analysis, judgment, and attention to detail.
• Ability to distinguish claim adjudication from clinical decisions.
• Preferred:
• CRC, CDMS, CCM, CPDM, RN, or comparable credential.
• Experience with ERISA records, appeals, or litigation support.
• Experience with individual disability income underwriting.
• Coordination experience with Social Security or workers compensation.
• Experience with FMLA, state leave programs, or ADA accommodations.

Requirements

• Start Date: Immediately; applications reviewed on a rolling basis.

Benefits

• Hourly contractor, paid weekly via Stripe Connect.

Application Process

• Upload resume
• AI interview based on your resume
• Submit form

For details about the interview process and platform information, please check: Interview Process

For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.