[Hiring] Director, Technical Services @MSD

Role Description

The Director, Technical Services, US Livestock is a strategic people leader responsible for developing and leading a high-performing team that delivers scientific expertise, customer value, and business impact across the livestock portfolio. This role serves as a key technical and leadership partner to Commercial, Marketing, R&D, and Regulatory teams while building strong relationships with veterinarians, producers, industry leaders, and key opinion leaders.

The successful candidate will be recognized for developing talent, leading through change, influencing stakeholders, and translating scientific expertise into practical solutions for customers.

Key Responsibilities

• Lead, coach, and develop a high-performing Technical Services team.
• Build organizational capability through talent development, succession planning, and employee engagement.
• Champion change leadership and continuous improvement across the organization.
• Provide strategic scientific and technical leadership for the US Livestock portfolio.
• Collaborate with Commercial, Marketing, R&D, and Regulatory teams to support business objectives.
• Serve as a trusted advisor to customers, veterinarians, producers, consultants, and industry stakeholders.
• Build and maintain relationships with key opinion leaders, universities, and industry organizations.
• Deliver scientific presentations and represent the company at industry meetings and conferences.
• Support product launches, technical training, and customer education initiatives.
• Influence business strategy through scientific expertise, field insights, and market knowledge.

Qualifications

• DVM/ VMD degree in Veterinary Medicine, Animal Science, Animal Nutrition, Biological Sciences, or a related scientific discipline.
• 10+ years of experience in animal health, veterinary medicine, livestock production, pharmaceuticals, biologics, diagnostics, nutrition, or a related industry.
• 5 years of progressive leadership experience managing technical, scientific, veterinary, clinical, or cross-functional teams.
• Demonstrated success developing talent and leading teams through growth and change.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience influencing decisions and building alignment across diverse internal and external stakeholders.
• Ability to effectively engage with customers, industry leaders, and executive leadership.
• Willingness to travel as needed to support customers, team development, and industry engagement.

Requirements

• Poultry and/or swine experience preferred.
• Open to candidates with broader livestock, companion animal, mixed animal, veterinary practice, diagnostics, nutrition, or animal health industry backgrounds.
• Experience working with key opinion leaders, industry associations, and academic institutions.
• Customer-facing and commercial support experience within animal health.

Benefits

• Medical, dental, vision healthcare and other insurance benefits (for employee and family).
• Retirement benefits, including 401(k).
• Paid holidays, vacation, and compassionate and sick days.

Company Description

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences, perspectives, skills, and backgrounds.