[Hiring] Director, RevOps Strategy & Operations @Keeper Security

Role Description

Keeper Security is hiring an experienced and strategic Director, RevOps Strategy & Operations to lead revenue operations strategy and drive operational excellence across the organization. This role will optimize revenue processes, systems, forecasting, reporting, and performance management to support scalable growth and cross-functional alignment. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

The Director, RevOps Strategy & Operations will report to the VP, Revenue Operations and serve as a strategic partner to revenue leadership. This role will oversee the operating cadence of the revenue organization, translating company objectives into actionable plans, scalable processes, and measurable outcomes. The ideal candidate combines strong business judgment, analytical expertise, operational discipline, and the ability to influence cross-functional stakeholders in a fast-paced environment.

Responsibilities

• Run the GTM planning cycle end to end with Finance, Sales leadership, and HR, owning the bottom-up capacity and pipeline model and reconciling it with Finance’s top-down targets.
• Design segmentation, coverage, and headcount models across New Business, Growth, Renewals, MSP, Channel, and Public Sector, while pressure-testing supporting capacity across Solutions Engineering, Customer Success, and Deal Desk.
• Establish an equitable quota methodology, allocate quotas across every channel and motion, and design territories based on opportunity, including book-of-business cuts for expansion and renewal teams.
• Manage in-year territory and quota changes for new hires and transfers.
• Lead compensation plan design with Finance and HR, including modeling payout and attainment scenarios and arbitrating plan policy questions.
• Use TAM, whitespace, and install-base data to size new segments and routes to market, including partners, MSP, distribution, and self-service.
• Represent planning on pricing decisions and model their revenue and attainment impact in partnership with the Pricing Manager.
• Run the weekly pipeline council, forecast cadence for every sales team, and Monday KPI email, while preparing QBR and executive materials with Field Operations leads.
• Own key business KPIs, including bookings versus plan, bookings per ramped representative, retention, win rate, and large-deal volume, while ensuring reports remain accurate, well used, and relevant.
• Inspect and improve sales process quality across routing, account assignment, stage management, and handoffs between New Business, CSMs, and Renewals, while holding the sales organization to CRM standards established by GTM Governance.
• Turn install-base data into Strategic account plans, expansion plays, upsell and cross-sell opportunities, and higher PAM attach.
• Build deal strategy frameworks and playbooks in partnership with Enablement.
• Hire, develop, and lead the Planning and Field Operations teams, setting clear objectives, managing performance, and building career paths for analysts.
• Partner with Rev Systems & Tools to maximize the value of GTM tools and scope AI automation that removes manual work.
• Determine where AI agents can perform work that would otherwise require an additional hire.
• Lead cross-functional projects from problem definition through measured impact and partner with Business Transformation to ensure company initiatives are implemented consistently across every region.

Qualifications

• 10+ years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, or a related field.
• 4+ years of experience leading revenue operations or sales operations teams in a SaaS or technology organization.
• Proven experience developing and executing revenue strategies that support growth, scalability, and operational efficiency.
• Strong experience with revenue planning, forecasting, pipeline management, territory design, quota setting, and performance management.
• Demonstrated ability to analyze complex business data, build executive dashboards, and translate insights into clear recommendations and measurable action plans.
• Deep understanding of the B2B SaaS revenue lifecycle, including marketing, sales, customer success, renewals, and expansion.
• Experience managing and optimizing CRM and revenue technology ecosystems; Salesforce experience preferred.
• Strong financial acumen and experience partnering with Finance on modeling, planning, compensation, and forecasting.
• Exceptional communication, presentation, and stakeholder management skills, with the ability to influence senior leaders and collaborate effectively across departments.
• Strong project management skills with the ability to manage multiple strategic initiatives simultaneously.
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment with a continuous improvement mindset.
• Experience in cybersecurity or identity and access management, or selling to Public Sector (SLED and Federal) preferred.
• Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field; MBA preferred.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships).
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
• Voluntary Short/Long Term Disability Insurance.
• 401K (Roth/Traditional).
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc).