[Hiring] Director, Public Assistance @IIIIIIUS

Role Description

The Portfolio Manager will lead and grow ICF's established FEMA Region 4 portfolio, one of the Division's most significant areas of business. Reporting to the Senior Director, Public Assistance & Recovery Service Line Lead, this role is expected to be a true culture carrier for the practice, modeling and instilling strong project management standards and expectations across the portfolio's Project Managers, while also driving the strategic growth agenda for the region.

• Own portfolio P&L and delivery oversight for the current Region 4 client base, including state, county, municipal, and school district clients.
• Oversee on-call and task-order-based engagements within the region.
• Hold delivery to the FEMA compliance and quality standards set by the Public Assistance & Recovery Service Line Lead.
• Own staffing and utilization planning across the portfolio.
• Champion consistent project management standards, tools, and delivery practices across the portfolio; mentor and develop Project Managers.
• Identify and escalate delivery risks and client satisfaction issues before they become compliance or retention problems.

Qualifications

• Bachelor's degree.
• 7+ years combined EM/FEMA experience, including at least 3+ years in a leadership or client-facing capacity.
• 3+ years of direct experience managing multi-client portfolios and Project Managers.
• Working knowledge of the FEMA Public Assistance Program (Stafford Act, 44 CFR Part 206, PAPPG).
• Willingness to travel extensively (up to 50%) within the region.

Requirements

• Existing relationships with the Florida Division of Emergency Management (FDEM), Georgia Emergency Management Agency, or other Region 4 state EM agencies.
• Experience with emergency planning, preparedness, emergency operations center activations, incident management.
• Experience with on-call/task-order contract structures.
• PMP or CEM.

Benefits

• Equal opportunity employer.
• Reasonable accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs.

Company Description

ICF is a global consulting and technology services company with approximately 9,000 employees, combining unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges.