[Hiring] Director, Professional Services Group @Martin & Company

Role Description

As the Director of our newly formed Professional Services Group (PSG), you will be the consulting lead for a portfolio of key client accounts. You will make sure every engagement is well scoped, meets Martin's quality standards, and delivers the outcomes we promised our clients.

In this role, you help define what great looks like. You set the requirements and standards for each engagement before our Operations team staffs and executes the work. That frees you to focus on what matters most:

• Understanding client needs
• Scoping work precisely
• Safeguarding quality
• Growing long-term client relationships

This role is ideal for an experienced P&C insurance consultant who combines deep domain expertise with executive presence, enjoys leading senior client relationships, and wants to help shape a growing professional services practice. This is a remote position reporting to our Chief Professional Services Officer. Limited travel may be required for client meetings and company events.

Qualifications

• 10+ years of experience in P&C insurance, including at least 5 years leading client-facing consulting engagements
• Deep knowledge of the insurance product lifecycle, including product development, regulatory compliance, and state filings
• Proven success scoping complex engagements and managing scope throughout delivery
• Executive presence and the credibility to advise, and constructively push back with, senior client stakeholders
• A track record of setting clear standards and leading through others
• Excellent written and verbal communication skills
• Attention to detail and quality
• Experience with simultaneously managing multiple projects and stakeholders

Requirements

• Experience at a consulting firm, carrier, or MGA serving multiple insurance lines
• Experience supporting technology-enabled services, platforms, or software implementations
• Experience building consulting methodologies, playbooks, or quality programs
• Experience and desire to be a People Manager is a plus, as this role will grow to have direct reports

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan options
• Generous, flexible paid time off (PTO) policy
• Fully remote work environment

Company Description

• Growth-Oriented Culture: Work with a leadership team committed to innovation and revenue expansion.
• Competitive Earning Potential: Base salary plus bonus potential, profit sharing, and a comprehensive benefits package that rewards expertise and contributions.
• Legacy of Excellence: Be part of a well-respected organization with over 30 years of leadership in the insurance industry.
• Dynamic Team Culture: Work alongside talented colleagues who are passionate, driven, and committed to success.