[Hiring] Director of Salesforce Implementation @Remote Talent LATAM

Role Description

The Director of Salesforce Implementation will lead a team of Salesforce professionals across multiple locations, including consultants, developers, administrators, solution architects, and marketing automation specialists. This role is responsible for ensuring projects are scoped accurately, executed effectively, delivered on time, and aligned with client expectations and quality standards. The Director will optimize team processes, manage escalations, and drive exceptional customer satisfaction.

Qualifications

• 7+ years of Salesforce implementation experience (consulting or client-side).
• 3+ years leading technical or consulting teams, preferably remote or geographically distributed.
• Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud (MCAE & MCE).
• Proven ability to manage multiple simultaneous projects and large-scale client engagements.
• Experience with resource planning, time tracking, utilization reporting, and delivery KPIs.
• Strong communication, leadership, and conflict-resolution skills.
• Ability to operate at both strategic and tactical levels.

Requirements

• Salesforce certifications (nice to have).
• Experience at a Salesforce partner agency or professional-services organization (nice to have).
• Familiarity with project management tools (Asana, Monday, Wrike, etc.) (nice to have).
• Experience managing US, LATAM, or offshore teams (nice to have).

Benefits

• Starting salary of 4,000+ USD per month, competitive and negotiable based on experience and qualifications.
• Full-time position, Monday to Friday (EST business hours 8:00AM-5:00PM).
• 10 working days of Paid Time off (PTO) per year.
• 100% Remote work environment.
• Independent Contractor.

Eligibility Criteria

• This position is only open to candidates residing in Latin American (LATAM) countries.
• Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
• Resumes must be submitted in English.
• Applications that do not meet these criteria will be automatically rejected.