[Hiring] Director of Inventory Management & Planning @iHerb, LLC

Role Description

The Director of Inventory Management & Planning leads the strategic design, continuous improvement, and operational execution of the Inventory Management department. This role directly oversees the Demand and Supply Planning teams and serves as the functional product owner for the technical systems, algorithms, Heuristics, and data architectures driving inventory performance.

The ideal candidate combines deep expertise in end-to-end supply chain planning with strong technical acumen, leveraging enterprise planning systems, advanced data modeling, and emerging technologies (including AI/ML and automation) to build a scalable, resilient, and best-in-class planning ecosystem. Acting as a bridge between supply chain operations, IT, finance, merchandising, and marketing, the Director ensures optimal inventory flow, high stock availability, and working capital optimization across the entire business portfolio.

Qualifications

• Minimum of 12 years of progressive experience in Supply Chain, Demand & Supply Planning, or Inventory Management.
• At least 5 years in a leadership/management role.
• Demonstrated track record of leading technical, system-driven supply chain initiatives.
• Ecommerce/retail experience preferred, within merchandising/planning and VMS/Health and Wellness background.
• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Analytics, Operations Research, or related quantitative field required.
• Master’s degree (MS/MBA) or APICS/CPIM/CSCP certification is a plus.

Requirements

• Direct the strategic roadmap for Demand and Supply Planning.
• Lead, mentor, and build high-performing planning teams.
• Serve as the functional business owner for the tech stack supporting Demand & Supply Planning.
• Partner with IT, Data Engineering, and software vendors to design, test, deploy, and continuously optimize automated planning tools.
• Lead the development and refinement of multi-variable statistical forecasting models.
• Drive the data architecture and quantitative inputs for Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP).
• Continuously audit and fine-tune system planning parameters.
• Partner with Merchandising, Marketing, Operations, and Finance to align inventory targets with business objectives.
• Facilitate long-term demand projections and collaborative planning with key suppliers.
• Foster a culture of continuous learning, data-driven decision-making, and technical capability.

Benefits

• The expected salary range for this role is $190,000.00-210,000.00 USD.
• The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Work Environment & Physical Demands

• Primary location is a remote home office, with secondary exposure to office and warehouse environments as business needs require.
• Fast-paced environment requiring the agility to handle multiple competing priorities.
• Regular requirement to communicate via video/audio, sit for extended periods, and utilize computer interface tools.
• Occasional travel may be required.