[Hiring] Director, Information Security @Carrot Fertility

Role Description

Carrot is looking for a Director, Information Security to lead the security program that protects the highly sensitive fertility and family-building data of members around the world. You will set the security strategy, own both corporate security and product security, and serve as the trusted voice on Carrot's security posture with executives, auditors, and enterprise customers.

• Lead Carrot's security strategy and roadmap, using a recognized maturity model (such as C2M2 or NIST CSF) to prioritize investments and report progress to executive leadership.
• Own the full security program across corporate security (GRC, incident management, security awareness, third-party risk) and product security (application security, cloud and infrastructure security, secure SDLC).
• Partner with Engineering, especially the Internal Platform team, to build security into how Carrot designs, ships, and operates its systems, going beyond compliance.
• Lead internal risk assessments across application, cloud, and corporate environments and turn the results into prioritized technical safeguards.
• Own the compliance portfolio, including SOC 2 Type II, HITRUST, PCI DSS, and HIPAA, and prepare Carrot for additional frameworks such as ISO 27001 as the business requires.
• Direct incident response readiness, including playbooks, tabletop exercises, executive communication, and post-incident learning.
• Represent Carrot's security posture to employers, health plans, and health systems through security reviews, questionnaires, and strategic sales conversations.
• Work with Legal and Privacy to meet global data protection requirements (HIPAA, GDPR, CCPA/CPRA) for member health data.
• Build, coach, and grow the security team, balancing hands-on execution with delegation as the team scales.
• Manage the security budget, tooling, and vendor relationships, and tailor security guidance for a remote-first workforce and physical offices.

Qualifications

• A bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 10+ years of experience in technology, including 5+ years in information security and at least 3 years leading security teams.
• A security certification such as CISSP or CISM.
• Experience leading the security function at a late-stage startup, scale-up, or public company.
• Working depth in healthcare data protection and privacy frameworks, including HIPAA, GDPR, and CCPA/CPRA.
• Experience overseeing enterprise frameworks and audits such as SOC 2 Type II, HITRUST, PCI DSS, and ISO 27001.
• Strong knowledge of application, network, and cloud security (AWS and Azure) and frameworks such as NIST CSF and OWASP.
• Experience running core security programs, including incident response, risk management, vulnerability management, penetration testing, and security awareness.
• Executive-level communication skills and confidence engaging customers and sales teams on security requirements.
• Experience managing budget and allocating resources across people, tools, and vendors.

Requirements

• Experience leading security through a major company event such as an IPO, acquisition, or large-scale audit cycle.
• A background in healthcare, digital health, or another highly regulated, high-trust environment.
• Experience leading security in a remote-first, globally distributed company.
• Familiarity with compliance automation platforms such as Drata.
• Experience building a security engineering practice alongside platform and infrastructure teams.

Benefits

• A mission-driven company focused on expanding access to fertility and family-forming care globally.
• A high-growth environment where leaders are empowered to shape strategy and drive impact.
• Competitive compensation, equity, and comprehensive benefits.
• Flexible Time Off and a culture that actively encourages employees to recharge.
• Comprehensive parental leave and family-forming benefits.
• A collaborative, inclusive, and values-driven culture.
• The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide.