[Hiring] Director, eCommerce Operations @Walmart, Inc.

Role Description

• Strategic Roadmap Development: Lead the creation, execution, and refinement of the site experience roadmap. Partner with cross-functional leaders to ensure strong feature-strategy alignment, appropriate business case development, and stack ranked prioritization.
• Training & Capability Governance: Design, implement, and oversee comprehensive training programs to ensure that associates are equipped with the necessary skills, knowledge, and best practices.
• Tools & Systems Management: Drive automation, improve system integrations, and ensure that technology infrastructure adequately supports workflow efficiency and scaling.
• Process Optimization: Continuously analyze current operational workflows to identify bottlenecks and implement scalable solutions.

Qualifications

• Proven experience leading cross-functional teams in eCommerce operations, including site operations, product, and digital experiences.
• Strong expertise in developing and implementing business strategies, process improvements, and operational frameworks.
• Demonstrated ability to manage key performance indicators (KPIs) and drive results aligned with profit and loss objectives.
• Proficiency in project and workflow management, with experience supporting product roadmaps and technical requirements.
• Skilled in change management and enterprise resource planning to enhance operational capabilities globally.
• Excellent leadership and communication skills to foster collaboration and motivate teams toward continuous improvement.

Benefits

• Health benefits: Include medical, vision, and dental coverage.
• Financial benefits: Include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: Include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits: Include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: A company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Compensation

• The annual salary range for this position is $110,000.00 - $220,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).