[Hiring] Director, Consult Growth & Enablement @Kyndryl

Role Description

Kyndryl Consult is the vital transformation engine of Kyndryl, partnering with enterprise customers around the world to modernize their mission-critical environments. As we expand our reach and deepen our consultative relationships, the Consult Growth organization ensures our global consulting community has the insights, capabilities, and cutting-edge tools needed to bring unmatched value to our customers.

You will step into a pivotal leadership role as the Director, Consult Growth & Enablement, co-designing and executing a progressive enablement strategy across our global Kyndryl Consultant Profession (KCP). You will serve as the strategic bridge between Go-To-Market priorities, consulting sales execution, and modern enablement architectures, directly empowering practitioners to accelerate signings and deliver meaningful client outcomes.

This role operates at the nexus of strategic planning, enablement technology innovation, and practical deal pursuit. You will lead cross-functional initiatives across a highly matrixed global landscape, working alongside consulting leaders, account teams, architects, and technical subject matter experts to turn enablement into a measurable commercial differentiator.

What You Will Do

• Enablement Strategy and GTM Alignment:
  • Partner with the VP and Global Lead of Consult Growth to co-design, establish, and own the comprehensive enablement strategy for the global KCP community.
  • Align all learning paths, playbooks, and development initiatives directly to Consult Growth priorities, annual signings targets, and the broader Go-To-Market operating model.
  • Establish a rhythm of business with senior stakeholders to maintain alignment between enablement investments and regional market needs.
• AI and Technology-Forward Design:
  • Continuously evaluate emerging technologies, knowledge platforms, AI coaching simulations, and agentic assistants to modernize how consultants learn and prepare.
  • Make decisive, proactive calls on what technologies to pilot, scale, or retire to keep Kyndryl's enablement approach ahead of industry standards.
  • Build comprehensive business cases and technology roadmaps to secure executive sponsorship and capital investment for AI-enabled learning initiatives.
• Real-World Sales Motion and Deal Coaching:
  • Design and anchor enablement programs around how consultants actually win and deliver work, prioritizing pursuit support, proposal craft, and deal-level coaching over generic curriculum.
  • Leverage practical consulting sales experience to facilitate win-loss debriefs and inject real-world deal learnings back into the practitioner community.
  • Partner directly with deal pursuit teams on strategic bids to model consultative selling behaviors and client-centric value propositions.
• Program Delivery and Operational Rigor:
  • Translate high-level enablement strategies into structured, milestone-driven program plans across multiple workstreams, regional owners, and operational timelines.
  • Maintain rigorous governance, dependency tracking, and risk mitigation across all active enablement rollouts.
  • Define and track clear metrics of success, including time-to-competency, tool adoption, practitioner engagement, and pipeline productivity, reporting progress to executive leadership.
• Matrix Leadership and Team Building:
  • Build, mentor, and scale a focused enablement team as organizational scope expands, setting a positive operational rhythm and collaborative team culture.
  • Drive behavioral change and program adoption across a global matrix of consulting professionals through deep credibility, partnership, and influence rather than formal hierarchy.
  • Champion continuous skill development, helping create clear career pathways and capability benchmarks for consultants across all geographies.

Qualifications

• 5+ years of work experience in business strategy consulting or a related field.
• Direct experience leading or designing sales enablement, deal coaching, or go-to-market programs within a consulting or professional services organization.
• Experience building business cases, roadmaps, and adoption plans for modern enablement platforms, AI assistants, or digital learning tools.
• Background in business analytics, with proven ability to link enablement initiatives to commercial KPIs such as pipeline velocity, win rates, and consultant productivity.
• Skilled in gathering and synthesizing data, conducting market research, and developing actionable insights and recommendations.
• Deep understanding of business operations, industry dynamics, and market trends.
• Demonstrated ability to influence senior executives and guide matrixed teams without direct line authority.
• Excellent verbal and written communication skills, with extensive experience delivering presentations, leading workshops, and preparing executive briefings.
• Bachelor's degree in Business, Management, Information Systems, or a related field of study, or equivalent practical experience.

Preferred Skills and Experience

• Experience in project management, customer engagement, and team empowerment.
• Experience designing and deploying AI-driven coaching, simulation, or knowledge discovery tools for enterprise teams.
• Demonstrated ability to assess complex business problems and build scalable organizational solutions.
• Relevant industry certifications in strategy consulting, agile delivery, or enablement methodologies.
• Advanced degree (such as an MBA or Master's degree) in Business, Strategy, or a related discipline.

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Eligible for Kyndryl’s discretionary annual bonus program, based on performance.
• Access to employee learning programs for certifications from Microsoft, Google, Amazon, Skillsoft, and more.
• Opportunity to participate in company-wide volunteering and giving platform.