[Hiring] Director, Advanced Capabilities @Gilead Sciences

Role Description

The Director, Advanced Capabilities leads the Advanced Capabilities function within Commercial Learning & Development (CL+D), overseeing strategy, design, implementation, and continuous improvement.

The role strengthens field capabilities to support business objectives and customer engagement, partnering with Sales Leadership, Regional Trainers, Marketing, Commercial Operations, Medical Affairs, and other cross-functional stakeholders.

The Director oversees capability strategy, governance, common models across U.S. Commercial, coordination with global counterparts, portfolio prioritization, and resource allocation. Key initiatives include:

• New-to-Role Learning Journey Professional Skills (INTEGRATE and ELEVATE)
• Matrix Collaboration / LEAD Account Framework / Ways of Working
• Communication Impact and Influence Competency / Advanced Competitive Selling (ACS) Neuroscience of Communication
• Strategic Approach Competency / Portfolio Selling
• Business Analytics Competency / Next Best Action
• Copilot and AI capabilities

Learning solutions align with Gilead's commercial strategy, cross-functional competencies, and evolving business needs. Capability standards and scalable methods support sustained performance in business acumen, strategic account management, relationship building, communication, and field execution.

This role is eligible for remote work.

Key Responsibilities

• Governance and development of common, scalable models that can be used across different business units and geographies.
• Lead cross-functional governance teams and engage senior stakeholders to align priorities, secure resources, and drive adoption of capability initiatives.
• Develop learning pathways, resources, and field activities that build business acumen, strategic relationships, account management, communication, and AI and Copilot skills, including prompting, agents, and automation.
• Design reinforcement activities, coaching resources, and performance support tools that sustain learning and its application on the job.
• Establish success metrics, evaluation methods, and executive reporting to assess capability adoption, organizational effectiveness, business outcomes, and return on investment.
• Partner with Learning Operations and Learning Technology to support program administration, reporting, learner communications, and execution.
• Evaluate and incorporate emerging technologies, digital learning solutions, and AI-enabled tools to improve capability development and field effectiveness.

Skills and Experience

• Demonstrated success with governance in L&D common and enterprise thinking.
• Ability to translate commercial strategy, business priorities, and stakeholder needs into effective learning and capability development solutions.
• Strong project management skills, including planning, prioritization, stakeholder management, objective setting, meeting facilitation, and delivery of complex instructional design projects.
• Experience conducting stakeholder interviews and needs assessments, identifying performance gaps, and selecting appropriate learning design, development, and implementation approaches.
• Knowledge of emerging learning technologies, digital platforms, and AI-enabled solutions, with the ability to apply research, data analysis, measurement, and evaluation methods.
• Sound judgment in balancing immediate business needs with long-term priorities, a growth mindset, and a collaborative approach to continuous improvement.

Basic Qualifications

• Bachelor’s degree and twelve years of experience
• OR Master’s degree or MBA and ten years of experience
• OR Ph.D. with 8 years of relevant experience

Preferred Qualifications

• Two years of successful management experience in the pharmaceutical or biotechnology industry.
• Two years of experience in commercial training or health education, plus experience leading training and project management.
• In-depth knowledge of and experience in the specialty therapeutics market.

People Leader Accountabilities

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential.
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account.

Benefits

• The salary range for this position is: $191,250.00 - $247,500.00.
• This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
• Benefits include company-sponsored medical, dental, vision, and life insurance plans.