[Hiring] Digital Workplace Platform Administrator @International Rescue Committee

Role Description

The AI Platform Engineer is a technical operations role responsible for keeping the IRC's enterprise AI environment running. This includes managing platform configurations and API access, building and maintaining integrations between AI tools and IRC systems, writing scripts and automations, and serving as the technical point of contact for data engineering and InfoSec.

• Serve as primary technical administrator across IRC enterprise AI environments, including Anthropic (Claude) and OpenAI platform deployments.
• Manage user access, API key governance, workspace configurations, and environment-level settings across AI platforms.
• Monitor system health, usage patterns, and API performance across AI tools; triage and resolve operational issues as they arise.
• Maintain and improve observability across AI systems.
• Oversee and document configuration changes, environment updates, and deployment procedures across managed platforms.
• Support responsible use by flagging anomalous usage patterns and coordinating with InfoSec on policy adherence and access controls.

Qualifications

• Hands-on experience administering enterprise AI platforms (Anthropic, OpenAI, Azure OpenAI, or comparable tools).
• Familiarity with LLM application infrastructure: prompt pipelines, Model Context Protocol (MCP), vector databases, retrieval-augmented generation (RAG) patterns, and embedding workflows.
• Proficiency in Python and/or JavaScript for scripting, automation, and lightweight integration work.
• Experience building and maintaining REST API integrations.
• Experience monitoring distributed systems or SaaS platforms.
• Working knowledge of information security principles as they apply to SaaS and API-based systems.
• Ability to communicate technical concepts clearly to non-technical colleagues.

Requirements

• Experience working with Databricks or comparable data/ML platforms is a strong plus.
• Comfort reading and working within existing codebases.
• Familiarity with version control (Git) and standard deployment practices.
• Comfort operating in live production environments where reliability and data integrity are critical.
• Ability to engage constructively with InfoSec teams.
• Strong documentation habits: runbooks, SOPs, architecture notes, and internal guides.

Benefits

• 10 paid sick leave days.
• 10 U.S. holidays.
• 20-25 generous paid time off based on role and tenure.
• Medical insurance starting at $163/month.
• Dental insurance starting at $6.50/month.
• Vision insurance starting at $5/month.
• Flexible spending accounts (healthcare, dependent care, and commuter).
• 403(b) retirement savings plan with employer match (immediate vesting).
• Disability and life insurance.
• Employee Assistance Program (EAP) offering confidential counseling and support services.

Company Description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities.