[Hiring] Atlassian Administrator III @LMI

Role Description

LMI is seeking an Atlassian Administrator at Level III to configure, maintain, and support standardized Atlassian environments for Department of Veteran Affairs (VA) enterprise modernization initiatives. The position blends Jira Commercial Cloud (JCC) implementation, user and access administration, Confluence Commercial Cloud (CCC) collaboration support, operational troubleshooting, and team onboarding to improve the consistency and usability of enterprise work-management tools.

• Configure projects, issue types, workflows, schemes, templates, dashboards, and automation rules.
• Support approved Jira Align and Confluence activities.
• Onboard teams in prioritized waves and support daily operations.
• Help users adopt standardized working practices.
• Recognize downstream effects of configuration decisions and investigate recurring incidents.
• Document support patterns and balance enterprise governance with practical team needs.
• Hands-on, service-oriented, and attentive to access controls.
• Comfortable explaining configuration choices to nontechnical users.

Qualifications

• Bachelor's degree in computer science, information technology, information systems, software engineering, or a related field. Four additional years of relevant experience may substitute for a Bachelor's.
• 3+ years of Jira administration, enterprise application configuration, or related implementation experience.
• Atlassian ACP-120 Jira Administration for Cloud or current equivalent.
• Hands-on Jira Cloud project configuration, permissions management, troubleshooting, and user support.
• Strong documentation skills and ability to work with product owners and technical stakeholders.
• Ability to obtain and maintain a favorable Public Trust determination and satisfy applicable federal personnel vetting, security, privacy, accessibility, and data-handling requirements.
• ITIL 4 Foundation certification.
• Ability to troubleshoot Jira workflows, project schemes, group-based permissions, notifications, and dashboard reporting with minimal supervision.
• Experience documenting operational procedures and communicating planned configuration changes to affected users.

Requirements

• Prior experience supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), or federal health programs is highly desirable.
• Jira Align and Confluence Commercial Cloud administration.
• Data Center-to-Cloud migrations, Jira automation, and federal service operations.
• Experience designing reusable Jira project templates and supporting change-controlled cloud platform operations.
• A master's degree in information systems, cybersecurity, or information technology management is desirable.
• Additional certifications such as Atlassian Managing Jira Service Projects for Cloud (ACP-420) or Atlassian Cloud Organization Admin are desirable.

Benefits

• Target salary range: $100,000 - $150,000.
• The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation.
• Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Company Description

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

• Enhances outcomes for the government efficiently and effectively.
• Focuses on agility and collaboration, serving the defense, space, healthcare, and energy sectors.
• Helps agencies navigate complexity and outpace change.
• Headquartered in Tysons, Virginia, committed to delivering impactful results that strengthen missions and drive lasting value.